Rachel Baker Email & Phone Number
Customer Success Manager @ Vertical Solutions, an R.L. Nelson Company
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Rachel Baker Location
- Cleveland, OH, US
Rachel Baker Work
- Customer Success Manager @ (July 2025 - Present)
- Senior Customer Success Manager @ (January 2023 - January 2025)
- Customer Success Manager @ (May 2021 - December 2022)
- Customer Success Manager, Team Lead @ (January 2018 - April 2021)
- Customer Success Manager @ (May 2015 - December 2017)
- Marketing Strategy Specialist @ (January 2013 - January 2014)
- Marketing and Communications Coordinator @ (January 2011 - January 2013)
- Communications Advocacy Associate @ (January 2009 - January 2010)
- Development Assistant @ (January 2008 - January 2009)
Rachel Baker Education
- Defiance College
BA (Arts & Humanities)
Rachel Baker Skills
- Operations Management
- Account Management
- Conflict Management
- Customer Advocacy
- Organizational Alignment
- Product-led Growth
- Product Analytics
- Software as a Service (SaaS)
- Marketing Automation
- Data Analytics
- Change Management
- Visual Basic for Applications (VBA)
- Team Leadership
- Channel Partners
- Quarterly Business Reviews
- Renewal Retention
- Customer Feedback
- Customer Success KPIs
- Cross-functional Collaborations
- Strategic Planning
- Data-Driven Decision Making
- Customer Success
- Customer Engagement
- Strategic Consulting
- B2B Marketing Strategy
- Business Analysis
- Business Process Improvement
- Sales Enablement
- Copy Editing
- Copywriting
- Website Analysis
- Microsoft Excel
- Training & Development
- Public Speaking
- Employee Training
- Management
- Strategy
- Sales & Marketing
- Analytical Skills
- Writing
- Leadership
- Customer Retention
- Communication
- Editing
- Data Analysis
- Sales Enablement Tools
- Excel
- Customer Relationship Management (CRM)
- Microsoft Word
- Search Engine Optimization (SEO)
Rachel Baker Summary
- Rachel Baker, based in Cleveland, OH, US, is currently a Customer Success Manager at Vertilocity. Rachel Baker brings experience from previous roles at Rimsys Regulatory Management Software and Mindmatrix. Rachel Baker holds a BA in Arts & Humanities @ Defiance College. With a robust skill set that includes Operations Management, Account Management, Conflict Management, Customer Advocacy, Organizational Alignment and more. Rachel Baker has 2 emails and 3 mobile phone numbers on RocketReach.
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