Director of Customer Success @ (December 2025 - May 2026)
Vice President Customer Experience, Strategy and Operations @ (November 2024 - December 2025)
Vice President of Professional Services @ (November 2022 - November 2024)
Sr Director of Professional Services @ (July 2021 - November 2022)
Director of Professional Services @ (November 2020 - July 2021)
Senior Manager Professional Services @ (August 2020 - November 2020)
Customer Experience Manager @ Procentive (December 2018 - August 2020)
Onboarding and Implementation Team Manager @ Procentive (August 2018 - January 2019)
Customer Support and Training Specialist @ Procentive (June 2017 - September 2018)
K-2 SPED Educator @ School District of New Richmond (August 2005 - August 2017)
Educator @ (May 2005 - April 2011)
Professional Banker @ (January 2001 - May 2005)
Rachael Smith Education
Oak Hills Christian College
Bachelor of Arts - BA (Biblical Studies)
2004
Rachael Smith Skills
Analytical Skills
Communication
Curriculum
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
Integration
Leadership
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Onboarding
Organization Skills
Personal Responsibility
Planning
Process Improvement
Program Development
Project Implementation
Public Speaking
RCM
Strategic Planning
Strategic Thinking
Strategy
Teaching
Team Management
Teamwork
Time Management
Training
Rachael Smith Summary
Rachael Smith, based in River Falls, WI, US, is currently a Senior Vice President, Implementation at nimble solutions. Rachael Smith brings experience from previous roles at PracticeTek and Ensora Health. Rachael Smith holds a Bachelor of Arts - BA in Biblical Studies @ Oak Hills Christian College. With a robust skill set that includes Analytical Skills, Communication, Curriculum, Customer Experience, Customer Satisfaction and more. Rachael Smith has 1 emails and 3 mobile phone numbers on RocketReach.
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