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Rachael Drouet Location
Ipswich, QLD, AU
Rachael Drouet Work
Head of People and Development @ (January 2022 - Present)
People and Development Manager @ (March 2019 - February 2022)
Business Improvement Manager @ (January 2018 - March 2019)
Training and Education Manager @ (November 2009 - December 2017)
Engineering Analyst and IT Trainer @ (December 2002 - October 2009)
IT Consultant @ (July 2001 - December 2002)
IT Training Consultant @ WWP Ltd (December 2000 - July 2001)
Recruitment Consultant @ (March 1999 - November 2000)
HR Administrator @ Ionica (January 1995 - January 1997)
HR and Training Officer @ (December 1990 - October 1995)
Rachael Drouet Education
Institute Of Leadership And Management
Certificate In Management
2005-2006
Suffolk University Law School
CIPD Level 3 (Human Resources Management and Services)
1993-1994
ICS Learn
CIPD Level 5 Employment Law
2022
Rachael Drouet Skills
Business Development
CRM
Call Center
Call Centers
Cat Herding
Classroom Management
Cloud Computing
Coaching
Contact Centers
Culture Change
Customer Experience
Customer Satisfaction
Diversity, Equity, and Inclusion (DEI) Initiative Implementation
E-Learning
E-learning Implementation
Global Talent Acquisition
Global employment law
HR Consulting
HR Strategy
Human Resources
IIS
IVR
Interviewing
Management
Microsoft Office
Microsoft SQL Server
Moodle
Onboarding
Outsourcing
Performance Management
Photoshop
Professional Services
Program Management
Project Delivery
Psychometrics
Recruiting
SQL
Sales Management
Solution Selling
Strategic Partnerships
Teaching
Team Management
Telecommunications
Telephony
Training
Training Delivery
Unified Communications
VoIP
Webinars
Workforce Management
Rachael Drouet Summary
Rachael Drouet, based in Ipswich, QLD, AU, is currently a Head of People and Development at PCI Pal. Rachael Drouet brings experience from previous roles at PCI Pal, CallScripter and CEVA Logistics. Rachael Drouet holds a 2005 - 2006 Certificate In Management @ Institute Of Leadership And Management. With a robust skill set that includes Business Development, CRM, Call Center, Call Centers, Cat Herding and more. Rachael Drouet has 2 emails on RocketReach.
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