Raaj Pathak Email
Senior Technical Support Engineer @ Mojio
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Raaj Pathak Location
- India
Raaj Pathak Work
- Senior Technical Support Engineer @ (June 2022 - Present)
- Technical Team Lead -DELL @ (October 2018 - June 2022)
- Subject Matter Expert- DELL @ (April 2017 - October 2018)
Raaj Pathak Education
- Jiwaji University, Gwalior
Bachelor of Arts
1992-1995
Raaj Pathak Skills
- BackupPC
- Broadband troubleshooting
- Business Process Improvement
- Business-to-Business (B2B)
- CRM Integration
- CRM Program Management
- Client Onboarding
- Complexity Reduction
- Connectrix
- Cross-functional Communication
- Customer Communication
- Customer Interaction
- Customer Interaction Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer-Focused Service
- Data Analysis
- Data Management
- Dell Computers
- Desktop Support
- Enterprise IT Infrastructure
- Enterprise Management Tools
- Enterprise Support
- Escalation Resolution
- Google Calendar
- HD Camera Operation
- Hardware Deployments
- Hardware software support
- Headsets
- IT Audit
- IT Escalation
- Information Technology
- Internet Troubleshooting
- Internetworking
- Job Scheduling
- Microsoft 365
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Excel
- Microsoft Office
- Microsoft Training
- Mobile Broadband
- Mobile VoIP
- Monitoring Performance
- Multi-Channel Marketing
- Network Backup
- Noise Cancellation
- Office 365
- Office 365 Administration
- Onboarding
- Outlook Calendar
- Performance Management
- Problem Solving
- Productivity Software
- Real-time Monitoring
- Records Management
- Remote Computing
- Remote Teamwork
- Remote Troubleshooting
- Remote User Support
- Root Cause Analysis
- SME sector
- Salesforce.com
- Scheduling Management
- Scheduling Tools
- ServiceNow
- ServiceNow Administration
- Small Team Management
- Small and Medium-Sized Enterprises (SME)
- Software Quality
- Software Troubleshooting
- Subject Matter Experts
- Team Management
- Technical Audits
- Technical Leadership
- Technical Service Delivery
- Technical Support
- Technology Coaching
- Ticketing Systems
- Tier 2 Help Desk Support
- WiFi
- Windows
- Windows OS Configuration
- Windows Support
- Workflow Optimization
- Zendesk
- customer sucess
Raaj Pathak Summary
- Raaj Pathak, based in India, is currently a Senior Technical Support Engineer at Mojio. Raaj Pathak brings experience from previous roles at Concentrix. Raaj Pathak holds a 1992 - 1995 Bachelor of Arts @ Jiwaji University, Gwalior. With a robust skill set that includes BackupPC, Broadband troubleshooting, Business Process Improvement, Business-to-Business (B2B), CRM Integration and more.
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