R. Knapp Email & Phone Number
Sr. IT Integration Analyst @ Diebold Nixdorf - Košice
5 free lookup(s).
R. Knapp Location
- Peninsula, OH, US
R. Knapp Work
- 2017 - now Sr. IT Integration Analyst @
- 2003 - now Principal @ RDK Enterprises, Ltd; RDK Realty, Ltd.
- 2011 - 2016 Sr. IT Business Analyst @
- 2008 - 2011 Lead Analyst, CRM Service Transformation Management @
- 2004 - 2008 Business Analyst, Business Transformation @
- 2002 - 2004 Manager, Call Center Dispatch @
- 2001 - 2002 Director, Call Center and Helpdesk Operations, North America @
- 2000 - 2001 Director, Call Center and Helpdesk Operations, South America @
- 1999 - 2000 Director, Global Clients @ Xtrasource, Inc. (no Webhelp)
- 1997 - 1999 Manager, Call Center and Helpdesk @
- 1996 - 1997 Manager, Training @
R. Knapp Education
- University of Akron
Master Of Business Administration
2013 - 2015 - Kent State University
Master Of Education (Biology)
- Berlin Center Western Reserve High School
R. Knapp Skills
- P&L
- Customer Experience
- Oracle CRM
- Team Building
- Information Technology
- International Business
- Technology
- Customer Relations
- International
- Public Speaking
- SDLC
- Oracle E Business Suite
- Cross Functional Team
- Call Center
- Interviewing
- Account Management
- Start Ups
- Customer Satisfaction
- Troubleshooting
- International Communication
- Business Analysis
- Negotiation
- Software Documentation
- Team Management
- Team Leadership
- Process Improvement
- Mentoring
- Resource Management
- Quality Assurance
- Contract Negotiations
- Workforce Management
- Oracle
- ACD
- Microsoft Office
- Budgeting
- Budget Management
- P&L Management
- Strategic Leadership
- Business Process
- Cross Functional Team Leadership
- Change Management
- Customer Service
- Portuguese
- Business Process Improvement
- Budgets
- Educational Leadership
- Business Strategy
- International Management
- Oracle Applications
- Coaching
- Documentation
- Problem Solving
- Process Management
- Call Centers
- Services
- Employee Selection
- Recruiting
- CRM
- Software Development Life Cycle Sdlc
- Analysis
- Property Management
- Software Development Life Cycle
R. Knapp Summary
- R. Knapp, based in Peninsula, OH, US, is currently a Sr. IT Integration Analyst at Diebold Nixdorf. R. Knapp brings experience from previous roles at RDK Enterprises, Ltd; RDK Realty, Ltd. and Diebold Nixdorf. R. Knapp holds a 2013 - 2015 Master Of Business Administration @ University of Akron. With a robust skill set that includes P&L, Customer Experience, Oracle CRM, Team Building, Information Technology and more. R. Knapp has 1 emails and 1 mobile phone numbers on RocketReach.
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R. Knapp
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Top Diebold Nixdorf - Košice Employees
Viral Chhaya
Vice President, Head of Global Business Services
Grosse Pointe, MI, US
Teresa Ostapower
Chief Information Officer
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Brad Browder
VP Services North America
Saugatuck, MI, US
Kathryn Hiebert
Vice President, Global Treasurer
Saint Paul, MN, US
Jonathan Noe
Senior Vice President
Akron, OH, US
Joe Myers
Executive Vice President and Chief Revenue Officer
Atlanta, GA, US
Dean Theodore
VP Global Accounts
Stevenson Ranch, CA, US
William Fletcher
Vice President, Client Management
Fort Mill, SC, US
Devora Henderson
Global Vice President Retail Channels Sales
Fort Lauderdale, FL, US
Alexis Langagne
Vice President of Global Revenue Operations
Houston, TX, US
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