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R Armstrong Location
Jackson, MS, US
R Armstrong Work
2001 -now Contact Center Manager, VP @
1985 -2000 Sr. Operations Manager @
R Armstrong Education
Jackson State University
BS (Education)
1975-1979
University of Mississippi School of Banking
Certificate (Banking and Financial Support Services)
R Armstrong Skills
Banking
Customer Service Training
Customer Satisfaction
Customer Experience
Operations Management
Process Improvement
Leadership
Leadership Development
Training
Team Leadership
Management
Budgets
Microsoft Excel
Program Management
Strategic Planning
Outlook
Human Resources
Change Management
Customer Service
Public Speaking
Recruiting
Business Analysis
Project Management
Team Building
Marketing
Analysis
Budgeting
Coaching
Sales
Sales Management
Business Process Improvement
Performance Management
Microsoft Word
Account Management
Organizational Development
Employee Relations
Microsoft Office
Strategy
R Armstrong Summary
R Armstrong, based in Jackson, MS, US, is currently a Contact Center Manager, VP at Trustmark National Bank. R Armstrong brings experience from previous roles at Allstate Insurance Company. R Armstrong holds a 1975 - 1979 BS in Education @ Jackson State University. With a robust skill set that includes Banking, Customer Service Training, Customer Satisfaction, Customer Experience, Operations Management and more. R Armstrong has 2 emails on RocketReach.
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