TixTrack is redefining ticketing for the theatrical and performing arts industries. We’re moving beyond outdated, closed-loop systems to deliver intuitive, data-driven platforms designed for how audiences engage today.
Our flagship products—Nliven and TixTrack Pro—are purpose-built for venues that rely on reserved seating and demand a world-class customer experience. From enhancing the guest journey and empowering smarter business decisions to simplifying day-to-day operations, our solutions help venues thrive in a fast-moving digital landscape.
Founded in 2008, TixTrack was built on the idea that live entertainment ticketing deserves the same level of innovation and rigor found in leading technology companies. Our team combines deep expertise across data analysis, software engineering, ticket sales, and box office management—uniting creativity with precision.
With a 98% customer retention rate, we’re proud to partner with clients who share our passion for performance, technology, and audience engagement. Every ticket sold is an opportunity to make the live experience smarter, simpler, and more rewarding for everyone involved.
We’re redefining how the world waits.
Waitwhile is a fully customizable, cloud-based platform that empowers enterprise organizations to optimize operations, reduce wait times, and deliver seamless customer experiences through intelligent waitlist and appointment management, messaging automation, and predictive analytics.
We help leading global enterprises replace outdated, frustrating wait experiences with branded moments of connection, both online and in person. From retail flagships and airports to healthcare systems and global events, Waitwhile enables organizations to manage the flow of people with intelligence, efficiency, and care.
Our platform has helped more than 250 million people avoid standing in line, giving them back over 50,000 years of time. Along the way, we’ve become a trusted partner to brands like Costco, Louis Vuitton, IKEA, Meta, and Delta Air Lines, companies that view customer experience as a competitive edge.
Waitwhile is fast to deploy, easy to scale, and purpose-built for high-volume, high-complexity use cases. We support localized flexibility within global operations, making our platform ideal for enterprises managing multi-location networks, hybrid customer experiences, or regulatory requirements across regions.
Founded in San Francisco in 2017 by brothers Christoffer and Jonas Klemming, Waitwhile was built on a simple belief: people’s time is valuable, and technology should respect that. In 2025, we became part of Allegion plc (NYSE: ALLE), expanding our reach and deepening our ability to serve some of the world’s most operationally complex environments.
As we grow, our mission remains clear: to eliminate the 1 trillion hours people waste waiting in line each year, and help the world’s most customer-centric enterprises create experiences worth waiting for.