Queena Brown Email & Phone Number
VP of Administration and Operations @ The Seattle School of Theology & Psychology
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Queena Brown Location
- Kirkland, WA, US
Queena Brown Work
- VP of Administration and Operations @ (September 2026 - Present)
- Senior Director of Administration and Operations @ (April 2026 - August 2026)
- Chief Executive Officer, Chief Operating Officer, Chief People Officer, Head of Customer Experience @ Outdoorplay (September 2020 - October 2025)
- Contact Center Customer Service Manager @ (February 2020 - October 2020)
- Director of Membership Services @ (March 2019 - February 2020)
- Director of Operations, Contact Center @ (August 2016 - July 2018)
Queena Brown Education
- University of Phoenix
BA Business Management (Business Administration and Management, General)
2008-2011
Queena Brown Skills
- Banking Operations
- Budget Management
- CRM Systems
- Call Center Development
- Change Management
- Community Engagement
- Compliance Management
- Contact Center Management
- Contact Center Operations
- Cross Functional Collaboration
- Customer Experience Management
- Customer Experience Strategy
- Employee Relations
- Enterprise Operations
- Executive Leadership
- Executive Operations
- Financial Services Operations
- Governance
- Guest Service Management
- Human Resources (HR)
- Integrator
- Leadership
- Leadership Coaching
- Leadership Development
- Multi-Site Operations
- Nonprofit Operations
- Omnichannel Customer Support
- Operational Governance
- Operational Metrics
- Operational Planning
- Operations Management
- Organizational Leadership
- Organizational Transformation
- P & L Oversight
- P&L Management
- People & Culture Leadership
- People Leadership
- Performance Analytics
- Performance Management
- Policies & Procedures
- Process Improvement
- Project Management
- Quality Assurance
- Regulatory Compliance
- Sales Performance Management
- Service Delivery
- Service Operations
- Strategic Planning for Growth
- Strategic Vision
- System Implementations
- Team Leadership
- Vendor Management
- Workforce Management
- Workforce Optimization (WFO)
- Workforce Planning
- eCommerce Operations
Queena Brown Summary
- Queena Brown, based in Kirkland, WA, US, is currently a VP of Administration and Operations at The Seattle School of Theology & Psychology. Queena Brown brings experience from previous roles at The Seattle School of Theology & Psychology, Outdoorplay, Kitsap Credit Union and YMCA of Pierce and Kitsap Counties. Queena Brown holds a 2008 - 2011 BA Business Management in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Banking Operations, Budget Management, CRM Systems, Call Center Development, Change Management and more. Queena Brown has 2 emails and 2 mobile phone numbers on RocketReach.
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