Qasim Malik's Location
Mississauga, ON, CA
Qasim Malik's Work
- Trainer, Call Excellence @ Reliance Home Comfort
- Manager - Training and Quality Assurance @ J Telemarketing
- Morning Show Host @ CGTN
- Supervisor - Sales and Customer Service @ Telenyx
- Process Analyst - Customer Experience @ Whirlpool Corporation
- Escalation Specialist - Customer Experience @ Whirlpool Corporation
Qasim Malik's Education
- Renmin University of China
Development Studies & Media Exchange Program (School of Journalism & Communication)
2018 - 2018 - Concordia University
Bachelors (Business Administration)
2005 - 2010 - Whirlpool Brandywine Creek, Covert, MI
Six Sigma Black Belt (Six Sigma / Lean)
2008 - 2009
Qasim Malik's Skills
- Leadership
- Six Sigma
- Customer Experience
- Team Building
- BPO
- Call Center
- Customer Retention
- Customer Satisfaction
- Business Analysis
- Vendor Management
Qasim Malik's Summary
Qasim Malik, based in Mississauga, ON, CA, is currently a Trainer, Call Excellence at Reliance Home Comfort, bringing experience from previous roles at J Telemarketing, China Radio International (CRI), Telenyx and Whirlpool Corporation. Qasim Malik holds a 2018 - 2018 Development Studies & Media Exchange Program in School of Journalism & Communication @ Renmin University of China. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Team Building, BPO and more, Qasim Malik contributes valuable insights to the industry. Qasim Malik has 3 emails on RocketReach.
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