Pulse Information

From feedback to action — built for Product and CX teams obsessed with driving retention, satisfaction, and growth through customer-backed decisions. Pulse is the first "AI-Native Feedback Intelligence OS" that unifies scattered customer feedback from tickets and calls to app reviews, social channels, and beyond into clear, revenue-driving actions. By enriching feedback with business context and powering AI-led workflows, Pulse enables technology and digital-native enterprises to make faster, data-driven product, CX, and business operational decisions. The outcome: higher retention, improved satisfaction, and growth built on what truly matters to customers. Founded in 2024 by alumni of IIT Patna and IIIT Hyderabad, Pulse is headquartered in Hyderabad, India. We’re backed by Endiya Partners and a group of visionary angel investors who believe in our mission.