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Prudence Townsend Location
Farmington, ME, US
Prudence Townsend Work
Head of Customer Success and Talent @ (August 2024 - Present)
National Sales Manager and Customer Success Manager @ (March 2018 - August 2024)
Customer Success Manager and Relationship Manager @ (March 2018 - March 2023)
Customer Success Manager and Technical Logistics and Onboarding Manager @ (December 2015 - March 2018)
Billing Analyst and Customer Success @ (May 2015 - December 2015)
Lead Sales Administrator @ (May 2013 - May 2015)
Business Development Manager and Human Resource Manager @ Lead Orchard (February 2009 - May 2013)
Provisioning Specialist @ (July 2006 - January 2009)
General Manager @ Blockbuster Video (August 2004 - July 2006)
General Manager and HR Manager @ Borders Books (October 1996 - September 2004)
Prudence Townsend Education
High-Tech Institute of Criminology
(Criminology)
Center High School
General Education
High-Tech Institute
(Criminal Justice)
Prudence Townsend Skills
Ticketing Systems
Post-Sales Support
Customer Onboarding
Product Adoption
Salesforce.com
HubSpot Sales Hub
Salesforce B2B Commerce
E-Commerce
Business-to-Business (B2B)
Product Lifecycle Management
Upselling
Account Planning
Subscription Sales
Software as a Service (SaaS)
Negotiation
Project Management
Customer Engagement
Communication
Voice of the Customer
CSM
Customer Retention
Office Administration
Data Entry
HR Policies
HR Management
Customer Relationship Management (CRM)
Onboarding
Sales Processes
Sales Management
Customer Experience
Build Strong Relationships
HubSpot
Account Management
Human Resources
Business Process Improvement
Team Building
Troubleshooting
Leadership
Payroll
Management
Customer Satisfaction
Accounts Payable
Telecommunications
Call Centers
Employee Training
Wireless
Benefits Administration
Sales
Medical Devices
RPM
QuickBooks
Kronos Timekeeping
Customer Service
Business Development
SQL
Zoho
Accounts Receivable
Microsoft Office
Five9
Quicken
Microsoft CRM
Microsoft Word
CPM
Outlook
Prudence Townsend Summary
Prudence Townsend, based in Farmington, ME, US, is currently a Head of Customer Success and Talent at icortica. Prudence Townsend brings experience from previous roles at Open Implants, Custom Automated Prosthetics - Acquired by Henry Schein and ASPIRE FINANCIAL SERVICES INC.. Prudence Townsend holds a High-Tech Institute of Criminology . With a robust skill set that includes Ticketing Systems, Post-Sales Support, Customer Onboarding, Product Adoption, Salesforce.com and more. Prudence Townsend has 2 emails and 1 mobile phone numbers on RocketReach.
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