Providion Information

Providion is a leading independent provider of innovative training & service solutions for LC-MS systems. We specialise in the service & support of Waters/ Micromass & Applied Biosystems/ Sciex equipment. Our team of product experts delivers everything from technical training courses, preventative maintenance visits to full service contracts. We offer technical support, quality spare parts, refurbished instruments, factory repairs and rapid response to instrument breakdowns. We are proud to support many large pharmaceutical companies, contract research organisations, universities and drug discovery businesses as part of our expanding customer base. Offering annual service contracts, preventive maintenance and repairs tailored to your needs we keep instrument uptime as a priority for all our customers worldwide. Based in Manchester, Providion's head office, laboratory and training centre, Spectrum House, is home to our knowledgeable and friendly sales and administration team. In our well equipped workshops and audited repair facilities our in-house engineers expertly fix and system test instruments to component level. We are able to demonstrate our latest refurbished equipment and provide customised technical and user training courses for all levels of expertise. Our locations in Ontario, Canada and Georgia, USA extend that support and service delivery for our North American clients offering the same level of quality for contracts, repairs, parts and instrument sales. Providion is committed to assisting customers with their unique needs by providing them with comprehensive, quality assured solutions and professional, personal service.