ProTours (a division of Buscor (Pty) Ltd) Information

‘’It’s not about selling, but helping the customer buy’’ – This would be the main focus of Protours Coach Charter from 2011 onwards. Market conditions following the Soccer World Cup have been testing for the luxury transport industry to say the least, and as a result creating competitive advantages are key in moving forward. Protours is a well-known and trusted brand in the industry, but with the refreshed corporate identity comes a fresh new approach towards the way we do business. Streamlining internal business procedures and incorporating new technology to make things faster, working smarter and more accurately has become a major focus. Everything is aligned to enhance the holistic experience with Protours, from the first E-mail or phone call, until the follow up after the service. Creating and maintaining strategic partnerships with various market segments for sustainable long term growth, as opposed to low customer retention and loyalty due to short term financial gain on a quote to quote basis. Helping clients to do business with us faster, easier and making the entire experience more enjoyable is what sets Protours firmly apart from other ground transport operators in Southern Africa.