ProFound Transformation Information

At ProFound Transformation, we help organizations untangle the hidden complexities that keep service parts supply chains underperforming—even after new systems, processes, or programs are launched. Founded by Mark Brenzikofer, author of Unraveling the Service Parts Supply Chain, we specialize in diagnostic consulting built around the Five-Forces of SPSCM Framework. This approach dives deep into how business demands, data, technology, people, and processes interact to shape supply chain performance—and what must change for real transformation to stick. We don't stop at observation: we map your operational DNA, identify root causes of inefficiency, and develop actionable strategies tailored to your business environment and service-level commitments. Whether you’re preparing for a major system upgrade, M&A event, or just seeking to reduce cost-to-serve while improving uptime, ProFound Transformation helps bridge the gap between strategy and sustainable execution. Specialties • Service Parts Supply Chain Assessment • Five-Forces of SPSCM Diagnostic Framework • Post-Implementation Optimization • Multi-Echelon Inventory Strategy • Change Leadership & Executive Alignment • Reverse & Circular Supply Chain Design • KPI Design & Governance Models