ProcessNEXT Research Group Information

ProcessNEXT Research Group is an independent research initiative founded by Laura Ilzarbe, Cristóbal Toro, Kay Winkler and Pedro Robledo, researchers and academics at Universidad Internacional de La Rioja (UNIR), Spain. We investigate the next generation of Process Management & Intelligence, connecting rigorous academic research with the challenges organizations face in designing, improving, governing and orchestrating end-to-end processes. Our research agenda is structured around four complementary areas: IMPROVE — Process Improvement, Lean Management and Operational Excellence UNDERSTAND & PREDICT — Process Mining, Data Analytics and Process Intelligence GOVERN — Process Performance Management, Ethics and Responsible AI ORCHESTRATE — Agentic BPM, Process Governance and Human–AI Collaboration Our goal is to develop and empirically validate new methods, frameworks and evidence that contribute to the evolution of Business Process Management in increasingly intelligent and autonomous organizations. Founding Researchers: Laura Ilzarbe · Cristóbal Toro · Kay Winkler · Pedro Robledo Research Agenda: Improve · Understand & Predict · Govern · Orchestrate