PCM takes the stress and worry out of difficult complaints for primarily aged care providers as well as other industry sectors, leaving management free to get on with running their organisation. As a contact point for complainants who are time consuming and difficult to negotiate with, PCM can help heal fractured relationships between the provider and consumer. On-site coaching supports staff so that the new skills are embedded in everyday work and not forgotten.
| Website | http://proactivecm.com.au |
| Revenue | $5 million |
| Employees | 2 (1 on RocketReach) |
| Address | PO Box 5040, Brandon Park, Victoria 3150, AU |
| Phone | +61 418 313 303 |
| Industry | Alternative Dispute Resolution, Law Firms & Legal Services |
| Keywords | Complaint Management, Healthcare Complaints, Dispute Resolution, Customer Service, Complaint Handling, Feedback Management, Customer Feedback, Issue Resolution, Customer Relations, Conflict Resolution |
| Competitors | I work for NSW, Better Business Bureau Serving the Pacific Southwest, ACCC, Consumer Affairs Victoria (view competitors) |
| SIC | SIC Code 83 Companies, SIC Code 836 Companies |
| NAICS | NAICS Code 6239 Companies, NAICS Code 62 Companies, NAICS Code 623 Companies, NAICS Code 62399 Companies |
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Proactive Complaints Management Questions
The Proactive Complaints Management annual revenue was $5 million in 2026.
1 people are employed at Proactive Complaints Management.
Proactive Complaints Management is based in Brandon Park, Victoria.
The NAICS codes for Proactive Complaints Management are [6239, 62, 623, 62399].
The SIC codes for Proactive Complaints Management are [83, 836].
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