BA (Hons) in Hotel Management (Hospitality Administration/Management)
2002
Institute of Hotel Management, Aurangabad
Diploma in Hospitality (Hospitality Industry)
1993-1996
Prithwijit Mukherjee Skills
Service Strategy and Planning
Contact Center Operations
Budgeting and Cost Optimization
Plus One Service Delivery
Partner and Client Engagement
IVR and Self-service Solutons
Service Recovery and Process Re-engineering
Customer Communication
Customer Life Cycle Management
Revenue Generation from Contact Centers
Contact Centers
Service Recovery
Customer Lifecycle Management
Service Delivery
Cost Engineering
Business Process Re-engineering
Telecommunications
IVR
Vendor Management
Performance Management
Management
Customer Experience
CRM
Outsourcing
Strategy
Workforce Management
Call Centers
BPO
Operations Management
Team Management
MIS
Project Planning
Sla
Employee Engagement
Transition Management
VAS
Leadership
Customer Satisfaction
Key Account Management
Customer Retention
Channel Partners
Relationship Management
Management Information Systems (MIS)
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Account Management
Ivr and Self Service
Contact Center
Change Management
Budgeting and Cost
Business Process Re Engineering
Ivr and Self Service Solutons
Team Leadership
Strategic Planning
Customer Lifecycle
Business Process Outsourcing Bpo
Microsoft Office
Customer Relationship Management Crm
Team Building
Customer Life Cycle
Service Strategy
Plus One Service
Partner and Client
Service Recovery and Process Re Engineering
Management Information Systems Mis
Business Process
Social Media
Sales Management
Customer Relationship Management
Management Information Systems
Business Process Outsourcing
Prithwijit Mukherjee Summary
Prithwijit Mukherjee, based in Mumbai, MH, IN, is currently a Head of Customer Service and Digital Operations at Nippon India Mutual Fund. Prithwijit Mukherjee brings experience from previous roles at Nippon India Mutual Fund and Bharti Airtel Limited. Prithwijit Mukherjee holds a BA (Hons) in Hotel Management in Hospitality Administration/Management @ The University of Huddersfield. With a robust skill set that includes Service Strategy and Planning, Contact Center Operations, Budgeting and Cost Optimization, Plus One Service Delivery, Partner and Client Engagement and more. Prithwijit Mukherjee has 2 emails and 2 mobile phone numbers on RocketReach.
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