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Priscilla John Location
London, GB
Priscilla John Work
Head Of Customer Experience @ (June 2020 - Present)
Interim Head of Repairs @ (March 2022 - September 2022)
Head of Customer Experience ( Lancaster West and Grenfell Services) @ (April 2017 - June 2020)
Customer Service Manager @ (October 2016 - March 2017)
Consultant - Operations Manager Southwark Council @ Priscilla John Consultancy Limited (May 2012 - October 2016)
Customer Quality Team Manager @ Newham Homes (August 2002 - April 2012)
Priscilla John Education
The institute of Leadership Management
(Post grad) Strategic Leadership and Executive Management (Business, Management, Marketing, and Related Support Services)
2015-2017
Priscilla John Skills
Business Transformation
Change Management
Complaints and Investigation specialist
Customer Contact
Customer Experience
Customer Experience Design
Customer Service
Customer Service Management
Leadership Development
Local Government
Management Consulting
Negotiation
Project Coordination
Project Management
Project Planning
Public Sector
Restructuring
Strategic Planning
Strategy
Programmes
Leadership
Business Analysis
Training
Operations
Priscilla John Summary
Priscilla John, based in London, GB, is currently a Head Of Customer Experience at Royal Borough of Greenwich. Priscilla John brings experience from previous roles at Royal Borough of Greenwich, Royal Borough of Kensington and Chelsea, Agilysys and Priscilla John Consultancy Limited. Priscilla John holds a 2015 - 2017 (Post grad) Strategic Leadership and Executive Management in Business, Management, Marketing, and Related Support Services @ The institute of Leadership Management. With a robust skill set that includes Business Transformation, Change Management, Complaints and Investigation specialist, Customer Contact, Customer Experience and more. Priscilla John has 1 emails on RocketReach.
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