Alliance Solutions is a specialist cybersecurity and IT support company, founded in 2000, that proactively secures, supports and manages IT infrastructure systems and remote working solutions for organisations of all sizes.
As a managed solutions provider (MSP) we are able to offer enterprise solutions to SME market with the personal touch. We use a state-of-the-art network and server monitoring system, which means we can take action before most problems are noticed by your network users. This ensures maximum up-time for your business-critical IT systems – and no missed deadlines.
We can help you manage every aspect of your IT systems and can offer fully managed IT and helpdesk support, cybersecurity services, remote working solutions, VoIP phone systems, Microsoft 365, Teams and Dynamics solutions.
Managing the risk of confidential data loss and other cyberthreats is core to every business. Our rich portfolio of cyber security products, services and solutions can be tailored to suit any organisation’s requirements and to meet the demands of this new and rapidly changing world.
One of our strengths is that we are one of very few IT support providers that has it own inhouse software engineers, which enables us to integrate and customise off the shelf solutions including Microsoft Dynamics as well as designing and implement bespoke software solutions.
We are in a lot of ways a “one-stop-shop” for all our clients’ IT needs, and we can manage everything on your behalf including liaising with third party suppliers and service providers.
The ethos of the company has always been to offer the best levels of support and advice. The majority of our clients have either been with us for a long time or they are a client referral.
Connect with us and let’s see what we can do together.
Are You Sick and Tired Of Dealing With Computer Guys That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?
If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business.
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Richmond that provides these benefits to your business.
Here are the reasons you can depend on The HelpDesk Company to keep you and your business up and running:
Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced - The HelpDesk Company has been around since 1998, a respected leader in the community and the industry. We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
MicroServe Consulting is a unique provider of Information Technology Infrastructure Solutions for our clients. "We Cover Your I.T. Needs!" is more than a tag line at MicroServe. Our In-House Staff provides Cabling, Network Infrastructure, Servers, Voice, and Video Solutions for our clients.
MicroServe's unique understanding and expertise in the full spectrum of Information Technology enables our Staff to provide complete and cost-effective solutions for our clients that work together.
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