Prime Engineering Inc Information

A: In order to ensure that Prime Engineering's products are supported with local service and clients are able to choose the most appropriate product for them, we only sell through our extensive provider network. If you are interested in becoming a dealer for Prime Engineering, please contact info@primeengineering.com for an application. Q: How long does it take to receive products after I order? A: The majority of products are shipped within 48 hours of receipt of order. Occasionally ship times run 2-4 weeks. For any Custom or Special Configuration contact us for specific lead times. Q: What is the warranty on Prime Engineerings products? A: Lifetime on the Frame to the original purchaser; Hydraulic Actuators three years for frames made after 2/01/02 to the original purchaser; Gas Shocks one year to the original purchaser; Straps and Slings one year to original purchaser; Other Components ie: upholstery, casters, bearings and other parts warranted against defects in materials and workmanship for 90 days from original purchase date.