Prerna Pal Email
Customer Success Team Lead - US @ Athos Commerce
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Prerna Pal Location
- United States
Prerna Pal Work
- Customer Success Team Lead - US @ (August 2025 - Present)
- Lead Customer Success - EMEA @ (August 2023 - August 2025)
- Customer Success Manager @ (June 2022 - July 2023)
- Strategic Account Manager Lead @ (January 2019 - July 2021)
- Strategic Account Manager @ (November 2016 - January 2019)
- Business Development Executive @ (June 2015 - August 2016)
Prerna Pal Education
- Vellore Institute of Technology
Bachelor of Technology (B.Tech.) (Mechanical & Energy engineering)
2011-2015 - Kendriya Vidyalaya
Bachelor of Science (B.S.)
2009-2011
Prerna Pal Skills
- Account Management
- Analytical Skills
- Business Development
- Business Process Improvement
- Business Relationship Management
- Business Strategy
- Business-to-Business (B2B)
- Churn Management
- Customer Engagement
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Freshchat
- Freshdesk
- Freshdesk Customer Success
- Freshservice
- Google Analytics
- Growth Strategies
- KYC
- Key Account Growth
- Key Account Handling
- Key Account Relations
- Key Account Relationship Building
- Key Client Relationships
- Leadership
- Management
- Market Research
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- PowerPoint
- Presentations
- Product Adoption
- Project Management
- Public Speaking
- Relationship Building
- Sales
- Strategy
- Team Leadership
- Team Management
- Teamwork
- Up-selling
Prerna Pal Summary
- Prerna Pal, based in United States, is currently a Customer Success Team Lead - US at Athos Commerce. Prerna Pal brings experience from previous roles at Klevu - A division of Athos Commerce, Freshworks and eClinicalWorks. Prerna Pal holds a 2011 - 2015 Bachelor of Technology (B.Tech.) in Mechanical & Energy engineering @ Vellore Institute of Technology. With a robust skill set that includes Account Management, Analytical Skills, Business Development, Business Process Improvement, Business Relationship Management and more. Prerna Pal has 2 emails on RocketReach.
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