Premal Patel Email & Phone Number
Director, Customer Risk Management @ Salesforce
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Premal Patel Location
- Houston, TX, US
Premal Patel Work
- Director, Customer Risk Management @ (September 2026 - Present)
- Senior Customer Success Area Lead @ (February 2025 - August 2026)
- Senior Principal Customer Success Manager @ (February 2024 - February 2025)
- Principal Customer Success Manager @ (May 2021 - January 2024)
- Senior Consultant @ (August 2020 - May 2021)
- Consultant @ (June 2018 - August 2020)
- Senior Business Systems Manager @ (August 2017 - May 2018)
- Business Systems Manager @ (April 2015 - July 2017)
- Senior Business Analyst @ (April 2014 - March 2015)
- Business Analyst @ (January 2013 - March 2014)
Premal Patel Education
- The University of Texas at Austin
B.A (Economics)
Premal Patel Skills
- Agile Methodologies
- Escalations Management
- Customer Success
- Analysis
- Management
- Business Analysis
- Project Management
- Project Planning
- Debugging
- Requirements Analysis
- Requirements Gathering
- Systems Analysis
- System Testing
- Technical Analysis
- Benefits Administration
- Unit Testing
- Functional Testing
- Test Planning
- Software Development Life Cycle (SDLC)
- Agile & Waterfall Methodologies
- Data Analysis
- Consulting
- Microsoft Word
- Microsoft Excel
- Microsoft SQL Server
- Relational Databases
- Crystal Reports
- Visio
- Human Resources Information Systems (HRIS)
- SQL
- Microsoft Office
- Team Foundation Server (TFS)
- SharePoint
- Teamwork
- Client Relations Skills
- People Management
- Leadership
- Query Writing
- System Implementations
- Systems Improvement
- System Configuration
- Scope Management
- Manage Client Relationships
- Client Acceptance Testing
- User Stories
- Discovery Process
- Microsoft Power BI
- Azure DevOps
- Revenue Analysis
- Mantis
- Employee Benefits
- Ancillary Benefits
- BPO
- Automation
- Healthcare Information Technology
- Technical Training
- Employee Training
- WinSCP
- Salesforce.com
- Logic Design
- STAR
- CMS
- Health & Welfare Benefits Administration
- Business Intelligence
- CRM
- Customer Satisfaction
- Customer Service
- Health and Welfare Benefits Administration
- Hospitality
Premal Patel Summary
- Premal Patel, based in Houston, TX, US, is currently a Director, Customer Risk Management at Salesforce. Premal Patel brings experience from previous roles at Salesforce and Deloitte. Premal Patel holds a B.A in Economics @ The University of Texas at Austin. With a robust skill set that includes Agile Methodologies, Escalations Management, Customer Success, Analysis, Management and more. Premal Patel has 4 emails and 2 mobile phone numbers on RocketReach.
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