Prathusha Addagada Email
IT Support Technician @ Network DNA Ltd.
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Prathusha Addagada Location
- United Kingdom
Prathusha Addagada Work
- IT Support Technician @ (October 2024 - Present)
- Process Associate @ (March 2021 - November 2022)
- Junior Analyst @ (August 2019 - March 2021)
- Technical Support Engineer @ (August 2018 - May 2019)
- Customer Relation Officer @ (October 2016 - January 2018)
Prathusha Addagada Education
- Robert Gordon University
Master's degree (Computer Engineering)
2022-2024 - St. Ann's College of Engineering and Technology., Nayunipalli(V), Vetapalem(M), Chirala-523187,(CC-F0)
Bachelor of Technology - BTech (Information Technology)
Prathusha Addagada Skills
- Active Directory
- Agile Methodologies
- Analytical Skills
- Communication
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Cybersecurity
- Employee Learning & Development
- Encryption
- Engineering
- IT Operations
- IT Service Management
- Incident Management
- Internet Security
- Leadership
- Maintenance and Repair
- Major Incident Management
- Manual Testing
- McAfee
- Network Security
- Problem Solving
- Service Desk
- Technical Support
- Ticketing Tools
- Training
- Training & Development
- Troubleshooting
- Virtual Private Network (VPN)
- Vulnerability
- Zoho RPA
Prathusha Addagada Summary
- Prathusha Addagada, based in United Kingdom, is currently a IT Support Technician at Network DNA Ltd.. Prathusha Addagada brings experience from previous roles at ATMECS Global Inc, Diebold Nixdorf, DXC Technology and HGS - Hinduja Global Solutions. Prathusha Addagada holds a 2022 - 2024 Master's degree in Computer Engineering @ Robert Gordon University. With a robust skill set that includes Active Directory, Agile Methodologies, Analytical Skills, Communication, Customer Relationship Management (CRM) and more. Prathusha Addagada has 1 emails on RocketReach.
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