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Prateep Ramalingam Work
Customer Service Staff @ (May 2025 - Present)
Customer Service Representative @ (May 2025 - Present)
Information Technology Intern @ (October 2024 - January 2025)
Information Technology Intern @ (October 2024 - January 2025)
Intern @ (October 2024 - January 2025)
Information Technology Support Specialist @ Portal One Sdn. Bhd (October 2024 - January 2025)
Prateep Ramalingam Education
University Malaysia of Computer Science & Engineering, UNIMY
Diploma in information technology (Cybersecurity)
2021-2025
Vision University College
Information Technology
2019-2021
Prateep Ramalingam Skills
2nd Line IT Support
Active Directory
Airline Ticketing
Application Security
Certified Computer Examiner
Communication
Computer Assistance
Computer Hardware Troubleshooting
Computer Repair
Computer Setup
Critical Thinking
Cross-platform Development
Customer Facing Roles
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Cybersecurity
Desktop Deployment
ELV
Endpoint Security
Energy
English
Facility Management (FM)
Help Desk Support
IT Hardware Support
IT Management
IT Optimisation
Information Security Management System (ISMS)
Information Technology Infrastructure
Information Technology Training
Internet Protocol Suite (TCP/IP)
Internet Security
L2/L3 protocols
Microsoft Office
Network Troubleshooting Tools
Networking
Office Support
Password Hashing
Remote User Support
Role-Based Access Control (RBAC)
Straight Talk
Student Leadership
System Maintenance
Teamwork
Technical Support
Technology Services
Ticket Operations
Ticketing Systems
Time Management
Troubleshooting
Windows OS Configuration
Windows Security
Prateep Ramalingam Summary
Prateep Ramalingam, is currently a Customer Service Staff at Genting Casino. Prateep Ramalingam brings experience from previous roles at Genting Malaysia Berhad and Portal One Sdn Bhd. Prateep Ramalingam holds a 2021 - 2025 Diploma in information technology in Cybersecurity @ University Malaysia of Computer Science & Engineering, UNIMY. With a robust skill set that includes 2nd Line IT Support, Active Directory, Airline Ticketing, Application Security, Certified Computer Examiner and more.
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