Prasoon Ranjan Email & Phone Number
Director, Customer Success @ Colt Technology Services
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Prasoon Ranjan Location
- London, GB
Prasoon Ranjan Work
- Director, Customer Success @ (November 2023 - Present)
- Co-Founder @ (July 2017 - Present)
- Advisor and Mentor @ SaaS Sales and Customer Success Advisory (November 2016 - Present)
- Director, Customer Success @ (September 2021 - November 2023)
- Vice President, Customer @ (October 2017 - August 2021)
- Customer Success Director, Customer for Life @ (January 2014 - August 2016)
- Senior Director, Industry Strategy and Insight @ (February 2006 - January 2014)
- Manager, CRM and Customer Strategy @ (July 2005 - January 2006)
- Solution Architect @ Expert IS (IT services start-up acquired by Infosys) (January 2003 - July 2004)
- Senior Consultant @ (January 1999 - January 2002)
- Software Engineer and Team Lead @ Aurum Software (CRM Start-up acquired by BaaN) (January 1997 - January 1999)
Prasoon Ranjan Education
- INSEAD
MBA (MBA, Business Administration and Management, General)
2004-2005 - Bapatla Engineering College
B.Tech (B.Tech, Mechanical Engineering)
1991-1995 - Kendriya Vidyalaya Kanchanbagh
AISSCE (AISSCE)
1979-1991
Prasoon Ranjan Skills
- Customer Experience
- Digital Transformation
- CRM
- Strategy
- Management Consulting
- Business Strategy
- Pre-sales
- Business Development
- Management
- Integration
- Consulting
- SaaS
- SDLC
- Cloud Computing
- ERP
- Technical Leadership
- Enterprise Architecture
- Outsourcing
- Strategic Selling
- IT Strategy
- IT Business Strategy
- Go-to-market Strategy
- Program Management
- Product Development
- Leadership
- Telecommunications
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Enterprise Software
- Business Intelligence
- Siebel
- Renewals
- Presentation Skills
- Account Management
- Strategic Relationships
- C-Level Sales
- Key Account Growth
- Growth Strategies
- Customer Satisfaction
- Customer Retention
- Customer Insight
- Customer Support
- Customer Engagement
- Customer Acquisition
- Customer Success
- Professional Services
- Value Engineering
- Strategic Sales
- Public Speaking
- Sales
- Software as a Service Saas
- Java
- Marketing
- Customer Service
- Business Analysis
- Salesforce.com
- Marketing Strategy
- Customer Relationship Management Crm
- Go to Market Strategy
- Pre Sales
- Information Technology
- Customer Relationship Management
- Software as a Service
Prasoon Ranjan Summary
- Prasoon Ranjan, based in London, GB, is currently a Director, Customer Success at Colt Technology Services. Prasoon Ranjan brings experience from previous roles at CustomerSuccessNetwork.org, SaaS Sales and Customer Success Advisory, Lumen Technologies and Wndyr. Prasoon Ranjan holds a 2004 - 2005 MBA in MBA, Business Administration and Management, General @ INSEAD. With a robust skill set that includes Customer Experience, Digital Transformation, CRM, Strategy, Management Consulting and more. Prasoon Ranjan has 4 emails and 3 mobile phone numbers on RocketReach.
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