Prashant S. Email
Vice President of Customer Success @ FCI CCM
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Prashant S. Location
- Noida, UP, IN
Prashant S. Work
- Vice President of Customer Success @ (June 2026 - Present)
- Customer Success Manager @ (April 2020 - July 2026)
- Senior Customer Engagement specialist @ (May 2017 - April 2020)
- Customer Engagement Executive @ (March 2016 - May 2017)
- Consultant @ (June 2015 - March 2016)
- Consultant @ (September 2014 - June 2015)
Prashant S. Education
- KN MODI
BTECH ECE (Telecommunications Engineering)
2010-2014
Prashant S. Skills
- Account Management
- Attention to Detail
- BFSI
- Business Administration
- Business-to-Business (B2B)
- CCM
- CSAT
- Client Onboarding
- Client Services
- Contract Negotiation
- Crossell
- Customer Acquisition
- Customer Engagement
- Customer Experience
- Customer Lifecycle Management
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Success
- Customer-Focused Service
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- MongoDB
- Negotiation
- Oral Communication
- Post-Sales
- PowerPoint
- Pre-sales
- Presentations
- Problem Solving
- Program Management
- Project Management
- Relationship Building
- Relationship Development
- Renewals
- SAAS
- SALESFORCE CRM
- Stakeholder Management
- Strategic Accounts
- Team Management
- Telecommunications
- Upselling
- Windows
- Zoho CRM
Prashant S. Summary
- Prashant S., based in Noida, UP, IN, is currently a Vice President of Customer Success at FCI CCM. Prashant S. brings experience from previous roles at FCI CCM, Colt Technology Services, Accenture and Nokia. Prashant S. holds a 2010 - 2014 BTECH ECE in Telecommunications Engineering @ KN MODI. With a robust skill set that includes Account Management, Attention to Detail, BFSI, Business Administration, Business-to-Business (B2B) and more. Prashant S. has 1 emails on RocketReach.
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