2012 -2015 Technical Support Manager @ Geetarsh Solutions Pvt Ltd
2011 -2012 Team Leader @
Prashant Ray Education
Sahara Arts and Management Academy
Masters (Computer Applications)
Lucknow University, Lucknow
Bachelors
Kendriya Vidyalaya
(Mathematics, Biology)
Prashant Ray Skills
ITIL
Technical Support
IT Service Management
Operating Systems
Vendor Management
Team Management
Leadership
Computer Hardware
Dell Computers
VoIP
Windows XP
IT Operations
Call Centers
XP
New Business Development
Client Liaison
Manage Client Relationships
Operations Management
Human Resources
Training
CRM
Management
Business Development
Service Delivery
BPO
Outsourcing
Business Analysis
Performance Management
Team Leadership
Strategy
Customer Satisfaction
Project Management
Requirements Analysis
Process Improvement
Strategic Planning
Pre-sales
Business Process Improvement
Contact Centers
Pre Sales
Prashant Ray Summary
Prashant Ray, based in Noida, UP, IN, is currently a Co-Founder and Director at Technopop Solutions. Prashant Ray brings experience from previous roles at ESDS Software Solution Limited, Propelor, WhiteSign, Inc and B. Services LLC. Prashant Ray holds a Masters in Computer Applications @ Sahara Arts and Management Academy. With a robust skill set that includes ITIL, Technical Support, IT Service Management, Operating Systems, Vendor Management and more. Prashant Ray has 2 emails on RocketReach.
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