Prashant Kumar Email
Grievance Redressal Officer @ ClickMyLoan
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Prashant Kumar Location
- Delhi, DL, IN
Prashant Kumar Work
- Grievance Redressal Officer @ (August 2026 - Present)
- Operations Associate @ (September 2020 - August 2026)
- Associate @ (January 2019 - December 2019)
Prashant Kumar Education
- Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow
Bachelor's Degree (Computer Science)
2011-2015 - Uttar Pradesh Technical University 2011-2015
- Aktu
Master of Business Administration (Information Technology)
- CERT & Shree Ram Group Of Institutions , Meerut
Master of Business Administration (Information Technology)
- KIET
Bachelor of Technology (Computational Science)
- UpTu
Bachelor of Technology (Computational Science)
Prashant Kumar Skills
- Account Reconciliation
- Accounting
- Analytical Skills
- Anti-Money Laundering
- Art
- Banking Operations
- C#
- CRM Integration
- CRM Software
- Case Analysis
- Chargebacks
- Client Profiles
- Coaching & Mentoring
- Communication
- Computer Literacy
- Computer Science
- Core Banking
- Customer Escalation Management
- Customer Experience
- Customer Interaction
- Customer Satisfaction
- Customer Service
- Data Import/export
- Data Reporting
- Engineering, Procurement, and Construction (EPC)
- English
- Escalation Resolution
- Excel Dashboards
- Executive Team
- Finalization of Accounts
- Financial Process Improvement
- Financial Transaction Processing
- Football
- Freshdesk
- Freshworks CRM
- Grievances
- HTML
- High Level Of Accuracy
- Hindi
- IP transactions
- IT Compliance
- IT M&A
- Information and Communications Technology (ICT)
- International Team Coordination
- KPI Reporting
- KYC Verification
- Leadership
- MIS Reporting
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Monitoring Performance
- NEFT
- Online Support
- Operating Systems
- Operational Efficiency
- Operations Process Improvement
- Payment Systems
- PowerPoint
- Process Improvement Projects
- Productivity Improvement
- Program Monitoring
- Project Management
- Public Speaking
- Refunds
- Regulatory Compliance
- Regulatory Reporting
- Reporting & Analysis
- Research
- Risk-Based Inspection (RBI)
- Romance Languages
- Sales Support Tools
- Salesforce CRM Analytics
- Salesforce.com
- Service Improvement
- Service Quality
- Service-Level Agreements (SLA)
- Settlement
- Social Media
- Supervisory Skills
- Support Services
- Team Building
- Training
- Transaction Monitoring
- Transactional Banking
- Windows OS Configuration
- Workflow Analysis
- Workflow Optimization
Prashant Kumar Summary
- Prashant Kumar, based in Delhi, DL, IN, is currently a Grievance Redressal Officer at ClickMyLoan. Prashant Kumar brings experience from previous roles at Paytm Payments Bank. Prashant Kumar holds a 2011 - 2015 Bachelor's Degree in Computer Science @ Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow. With a robust skill set that includes Account Reconciliation, Accounting, Analytical Skills, Anti-Money Laundering, Art and more. Prashant Kumar has 1 emails on RocketReach.
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