2025 -2026 ServiceNow Platform Architect and Design Lead @
2021 -2025 Sr. IT Architect and Product Owner @
2015 -2020 IT Architect @
2012 -2014 Technical Specialist - BMC Remedy @
2011 -2012 IT Consultant @
2011 -2011 Senior Systems Engineer @
2005 -2010 Senior Service Engineer @
Prasanth Prabhakaran Education
Anna University Chennai
Master of Computer Applications (Computer Programming, Specific Applications)
2002-2005
University of Kerala
Bachelor of Science (Physics)
1999-2002
Prasanth Prabhakaran Skills
ITIL
Sla
Change Management
Architecture
BMC Remedy
Configuration Management
Incident Management
IT Service Management
Release Management
Service Management
BMC Service Request Management
Remedy Knowledge Management
Service Catalog
Oracle
BMC Patrol
Requirements Analysis
Service Desk
CMDB
Integration
Operating Systems
Troubleshooting
Technical Support
SDLC
Leadership
Transformations
Bmc Service Request
Infrastructure
Support
Remedy Knowledge
Customer Service
Project Management
Service Level Agreements Sla
Solution Architecture
Service Level Agreements
Agile Project Management
System Administration
It Automation
Software Project Management
Prasanth Prabhakaran Summary
Prasanth Prabhakaran, based in Planegg, BY, DE, is currently a Senior Manager - Operations ( ServiceNow Platform Owner ) at MHP – A Porsche Company. Prasanth Prabhakaran brings experience from previous roles at Allianz Technology. Prasanth Prabhakaran holds a 2002 - 2005 Master of Computer Applications in Computer Programming, Specific Applications @ Anna University Chennai. With a robust skill set that includes ITIL, Sla, Change Management, Architecture, BMC Remedy and more. Prasanth Prabhakaran has 3 emails on RocketReach.
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