Senior Systems Engineer @ (January 2011 - July 2011)
Senior Service Engineer @ (November 2005 - December 2010)
Prasanth Prabhakaran Education
Anna University Chennai
Master of Computer Applications (Computer Programming, Specific Applications)
2002-2005
University of Kerala
Bachelor of Science (Physics)
1999-2002
Prasanth Prabhakaran Skills
Agile Methodologies
Agile Project Management
Architecture
BMC Patrol
BMC Remedy
BMC Service Request Management
Business Process Improvement
CMDB
Change Management
Cloud-Native Architecture
Configuration Management
Critical Thinking
Decision-Making
HR Service Delivery (HRSD)
IT Automation
IT Service Management
IT Service Management (ITSM)
ITIL
Ideation & Problem Solving
Incident Management
Infrastructure
Integration
Interpersonal Skills
Learner & Arranger
Operating Systems
Oracle
Personal Responsibility
Product Ownership & Management
Public Speaking
Release Management
Remedy Knowledge Management
Requirements Analysis
SDLC
SLA
Service Catalog
Service Desk
Service Management
Service-Level Agreements (SLA)
ServiceNow Platform Architecture
Software Architecture
Software Development Life Cycle (SDLC)
Software Project Management
Solution Architecture
Strategic Thinking
System Administration
Team Leadership & Mentorship
Technical Support
Troubleshooting
Leadership
Transformations
Bmc Service Request
Support
Remedy Knowledge
Customer Service
Project Management
Service Level Agreements Sla
Service Level Agreements
Prasanth Prabhakaran Summary
Prasanth Prabhakaran, based in Planegg, BY, DE, is currently a Senior Manager - Operations ( ServiceNow Platform Owner ) at MHP – A Porsche Company. Prasanth Prabhakaran brings experience from previous roles at Allianz Technology. Prasanth Prabhakaran holds a 2002 - 2005 Master of Computer Applications in Computer Programming, Specific Applications @ Anna University Chennai. With a robust skill set that includes Agile Methodologies, Agile Project Management, Architecture, BMC Patrol, BMC Remedy and more. Prasanth Prabhakaran has 3 emails on RocketReach.
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