Prasanth J Email
App support Analyst @ Citi
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Prasanth J Location
- Chennai, TN, IN
Prasanth J Work
- App support Analyst @ (November 2025 - Present)
- Senior Associate Client Tech Support Engineering @ (November 2024 - October 2025)
- Software Engineer @ (June 2021 - October 2024)
Prasanth J Education
- Madurai Kamaraj University (MKU)
Master of Computer Applications - MCA (Computer Science)
2021-2023 - Thiagarajar College
Bachelor's degree (Computer Science)
2017-2020
Prasanth J Skills
- 24x7
- 24x7 Production Support
- Ab Initio
- Analytical Skills
- Application Security
- Application Support
- BMC Control-M
- Business Requirements
- Business Support Systems (BSS)
- Change Management
- Communication
- Computer Science
- Customer Interaction
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analysis
- Desktop Application Support
- Disaster Recovery
- ETL Tools
- GRS break
- Geneos
- Help Desk Support
- IT Escalation
- ITIL
- ITIL Process
- Incident Management
- Java
- L2 support
- Linux
- Microsoft Excel
- Monitoring
- Monitoring Performance
- MySQL
- Oracle Database
- Oracle SQL Developer
- PL/SQL
- Problem Management
- Problem Solving
- Product Delivery
- Product Service
- Production Maintenance
- Routine Maintenance
- SQL
- Service Desk
- Service-Level Agreements (SLA)
- ServiceNow
- Skill Development
- Software Deployment
- Software Development
- System Configuration
- Team Management
- Teamwork
- Technical Assistance
- Technical Support
- Ticketing Systems
- Troubleshooting
- Unix
- Windows
- client 360
- inbound and outbound files handling
- service now
- servie now
Prasanth J Summary
- Prasanth J, based in Chennai, TN, IN, is currently a App support Analyst at Citi. Prasanth J brings experience from previous roles at Fiserv and HCLTech. Prasanth J holds a 2021 - 2023 Master of Computer Applications - MCA in Computer Science @ Madurai Kamaraj University (MKU). With a robust skill set that includes 24x7, 24x7 Production Support, Ab Initio, Analytical Skills, Application Security and more. Prasanth J has 2 emails on RocketReach.
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