Prasanth Gandla Email & Phone Number
Head of Customer Experience @ Supertails
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Prasanth Gandla Location
- Bengaluru, KA, IN
Prasanth Gandla Work
- Head of Customer Experience @ (November 2025 - Present)
- Associate Director, Product Operations @ (October 2023 - November 2025)
- Associate Director, Strategy and new initiatives @ (January 2022 - November 2023)
- Vertical Lead, Customer experience and operations @ (January 2021 - January 2022)
- Sr Manager, Support experience and operations @ (January 2019 - January 2021)
- Team Lead, Operations @ (January 2016 - January 2018)
Prasanth Gandla Skills
- Admin Tooling
- Auto-Refund Workflows
- Automation Program Support
- B2B / B2C Product Operations
- BOT Automation
- BOT Development (Freshbots, Dynamic FAQs)
- Business Analytics
- CSAT Process Design
- CX
- Contact Rate Optimization
- Content Operations
- Cost Management
- Cost Optimization
- Crisis Management
- Cross-Functional Collaboration
- Cross-Functional Stakeholder Alignment
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience (CX)
- Customer Experience Design
- Customer Service Management
- Data Analysis
- Data Analysis & Reporting
- Data Analytics
- Digital Transformation
- Escalations Management
- Fraud Detection Models
- Fraud Engine Logic
- Fraud Prevention
- GTM Execution
- GTM Planning & Execution
- Global Escalation Handling
- Global Support Operations
- Global Vendor Governance
- Go-To-Market (GTM) Execution
- Growth Experiments
- High-Density Batching
- High-Sensitivity Case Handling
- Incentive Programs
- Incident Response
- Last Mile Logistics
- Logistics Management
- Marketplace Operations
- NPS Framework Ownership
- NPS Improvement
- Net Promoter Score
- New city launches
- Onboarding Optimization
- Operational Excellence
- Operational Readiness
- Partner Governance
- Partner Incentives & Payout Models
- Partnership Management
- Partnership Scaling
- Performance Management
- Performance Management Systems
- Platform Workflows
- PnL Management
- Predictive Analytics
- Process Design
- Product Adoption
- Product Management
- Product Operations
- Product Operations (B2B & B2C)
- Product Strategy
- Program Management
- Project Management
- Queue Management Automation
- Refund Engine Design
- Resolution Time Optimization
- Routing Algorithms
- SLA Adherence
- SLA Governance
- SOP Design
- SQL
- Shareholder Communications
- Stakeholder Management
- Strategic Planning
- Strategy & Operations
- Student Experience
- Supply Operations
- Support Operations
- Team Leadership
- Team Scaling
- VOC Program Design
- Vendor Management
- Voice of the Customer
- performance managmenet
Prasanth Gandla Summary
- Prasanth Gandla, based in Bengaluru, KA, IN, is currently a Head of Customer Experience at Supertails. Prasanth Gandla brings experience from previous roles at ALLEN Digital and Dunzo. With a robust skill set that includes Admin Tooling, Auto-Refund Workflows, Automation Program Support, B2B / B2C Product Operations, BOT Automation and more. Prasanth Gandla has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Prasanth Gandla?
Find contact details for 700 million professionals.
Others Named Prasanth Gandla
Prasanth Gandla
Head of Customer Experience
Bengaluru, KA, IN
Top Supertails Employees
Gaurav Shetty
Building in Stealth
Bengaluru, KA, IN
Guneet Singh
Head Expansion and Growth
Bengaluru, KA, IN
Gaurav Singhal
Head of Finance and Planning
Bengaluru, KA, IN
Yash Tamrakar
Product Manager - Customer Experience
Bhopal, MP, IN
Rakesh Dutta
Director – Hyperlocal Operations
Bengaluru, KA, IN
Prasanth Gandla
Head of Customer Experience
Bengaluru, KA, IN
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co