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Prasand Gopakumar Location
Abu Dhabi, AE
Prasand Gopakumar Work
IT Services @ (June 2023 - Present)
Associate Director of Information Technology @ (July 2021 - March 2023)
Associate Director of Information Technology @ (February 2020 - June 2021)
Group Head Information Technology @ (March 2017 - February 2020)
Head - IT system @ (May 2014 - February 2017)
Manager - IT Operations @ (April 2012 - January 2014)
Assistant Manager - IT support Services @ (July 2007 - March 2012)
Service Desk Analyst @ (April 2006 - May 2007)
CSA @ (January 2004 - January 2006)
Manager- Business Development @ (January 2003 - January 2004)
Manager- Business Development @ Time Technologies (January 2003 - January 2004)
Prasand Gopakumar Education
Kendriya Vidyalaya 1986-1998
Prasand Gopakumar Skills
Leadership
Information Technology
Windows Server
Stakeholder Management
Requirements Analysis
Active Directory
People Management
Infrastructure
Service Desk
ITIL
Insurance
Troubleshooting
Incident Management
Business Analysis
Resource Management
Vendor Management
Team Management
Team Leadership
Process Improvement
Software Documentation
Offshoring
Strategy
Operations
Process Mapping
Microsoft Office
Operations Management
Maintenance
IT Operations
Business Process
Change Management
Training
Customer Service
Sla
Service Management
CSS
Business Process Improvement
Management
Documentation
Project Management
Coaching
IT Governance
Problem Solving
PMP
Process Engineering
Security
Transition Management
Service Delivery
Call Centers
Analysis
Project Delivery
Performance Management
IT Service Management
IT Strategy
Enterprise Software
Disaster Recovery
Cloud Computing
System Migration
Cloud Administration
Prasand Gopakumar Summary
Prasand Gopakumar, is currently a IT Services at Sustainable Salons. Prasand Gopakumar brings experience from previous roles at Public Services Department-RAK, Khidmah, Visionscape and imdaad. Prasand Gopakumar holds a 1986 - 1998 Kendriya Vidyalaya. With a robust skill set that includes Leadership, Information Technology, Windows Server, Stakeholder Management, Requirements Analysis and more. Prasand Gopakumar has 2 emails and 3 mobile phone numbers on RocketReach.
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