Prasad Sankaran Email & Phone Number
Business Operations Lead - Financial Services @ Accenture in India
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Prasad Sankaran Location
- Bengaluru, KA, IN
Prasad Sankaran Work
- Business Operations Lead - Financial Services @ (September 2015 - Present)
- Program Management Lead @ (December 2011 - August 2015)
- Sr. Manager - Client Services and Business Development @ (May 2008 - December 2011)
- Zonal Quality Manager @ Reliance BPO Pvt Ltd (February 2004 - April 2008)
- AM - Compliance and Call Quality - GEFA @ (February 1999 - February 2004)
- Process Expert @ GE (January 1999 - January 2004)
- Business Executive @ Associate of Citibank (April 1997 - February 1999)
Prasad Sankaran Education
- Bharathiar University
MBA (Financial Services)
2009-2011 - Gauhati University
B.Sc (Botany)
1993-1995 - Kendriya Vidyalaya
10th - 12th (English, Hindi, Science, Maths, Social Studies)
1987-1992
Prasad Sankaran Skills
- Analytics
- BPO
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Process Re-engineering
- Business Transformation
- COPC
- CRM
- Call Centers
- Change Management
- Client Relations
- Client Services
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service Management
- Customer Service Operations
- Easily Adaptable
- Employee Engagement
- Financial Services
- IT Project & Program Management
- Leadership
- MIS
- Management
- Management Information Systems (MIS)
- Multitasking
- Offshoring
- Operations Management
- Oral Communication
- Outsourcing
- People Management
- Performance Management
- Pre-sales
- Process Audits
- Process Excellence
- Process Improvement
- Process Management
- Process Transitions
- Program Management
- Project Delivery
- Project Management
- Quality Auditing
- Quality Management
- RBNQA
- Resource Management
- Risk Management
- Service Delivery
- Service Delivery Management
- Service-Level Agreements (SLA)
- Six Sigma
- Sla
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Training
- Transition Management
- Vendor Management
- Customer Relationship Management Crm
- Quality Assurance
- Service Level Agreements Sla
- Requirements Analysis
- Pre Sales
- Public Speaking
- Management Information Systems Mis
- Business Process Re Engineering
- Microsoft Office
- Customer Relationship Management
- Service Level Agreements
- Management Information Systems
Prasad Sankaran Summary
- Prasad Sankaran, based in Bengaluru, KA, IN, is currently a Business Operations Lead - Financial Services at Accenture in India. Prasad Sankaran brings experience from previous roles at HCL Technologies - Business Services, Reliance Communications, Reliance BPO Pvt Ltd and GE Capital. Prasad Sankaran holds a 2009 - 2011 MBA in Financial Services @ Bharathiar University. With a robust skill set that includes Analytics, BPO, Business Analysis, Business Development, Business Process and more. Prasad Sankaran has 1 emails on RocketReach.
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