2020 -now Program and Engagement Director — Legacy Modernization at USAA @
2019 -2020 Service Delivery Manager(@TCS) and Sr. Technical Manager(Data Engineering) at Macys Inc. @
2017 -2019 Service Delivery Manager(@TCS) and IT Operations Manager at Delta Airlines @
2016 -2017 Service Delivery Manager and Sr. Technical Manager and Agile Program Manager — BI at Hawaiian Airlines @
2012 -2016 Program Manager and Support Operation Manager at Boehringer Ingelheim @
2008 -2012 Tech Lead — Enterprise Data Warehouse and Business Intelligence at Humana @
Pragyan Kumar Education
Uttar Pradesh Technical University
B.Tech (Electronics & Telecom)
2000-2004
Pragyan Kumar Skills
SDLC
Requirements Analysis
Requirements Gathering
Business Analysis
Software Project Management
Java Enterprise Edition
Leadership
Oracle
Business Intelligence
PL/SQL
Data Warehousing
Agile Methodologies
Unix
ETL
Pre-sales
People Management
Project Management
SQL
Management
Software Development Life Cycle (SDLC)
Team Management
Service Delivery
Vendor Management
Cross-functional Team Leadership
Service-Level Agreements (SLA)
IT Service Delivery
Solution Delivery
Service Operations
Delegation
ITIL Certified
CSM
Operations Management
Agile Project Management
Tableau
OBIEE
Crystal Reports
SQL PL
QlikView
Dynatrace
Service Delivery Management
Outsourcing
JIRA
IT Automation
Design Thinking
Cloud Computing
Career Development
DevOps
Scrum
Reason
Mac OS X Server
Pragyan Kumar Summary
Pragyan Kumar, based in Frisco, TX, US, is currently a Program and Engagement Director — Legacy Modernization at USAA at Tata Consultancy Services. Pragyan Kumar brings experience from previous roles at Tata Consultancy Services. Pragyan Kumar holds a 2000 - 2004 B.Tech in Electronics & Telecom @ Uttar Pradesh Technical University. With a robust skill set that includes SDLC, Requirements Analysis, Requirements Gathering, Business Analysis, Software Project Management and more. Pragyan Kumar has 3 emails and 1 mobile phone numbers on RocketReach.
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