2014 -
now Head Customer Experience and Escalation @
Pradeep Roy Education
Graduate
Bachelor of Commerce (B.Com.)
Pradeep Roy Skills
Service Delivery
Vendor Management
Call Centers
BPO
Management
Performance Management
Soft Skills
VoIP
Team Management
Business Development
Employee Engagement
Telecommunications
MIS
CRM
Human Resources
Customer Experience
Sla
Talent Acquisition
Recruiting
Outsourcing
Training
Customer Satisfaction
Customer Lifecycle Management
Transition Management
Workforce Management
VAS
Customer Service
Business Analysis
Operations Management
Business Strategy
Leadership
Business Process Outsourcing (BPO)
Customer Relationship Management Crm
Contact Centers
Business Process Outsourcing Bpo
Management Information Systems Mis
Business Process Outsourcing
Management Information Systems
Customer Relationship Management
Pradeep Roy Summary
Pradeep Roy, based in Odisha, India, is currently a Head Customer Experience and Escalation at Aircel. Pradeep Roy holds a Bachelor of Commerce (B.Com.) @ Graduate. With a robust skill set that includes Service Delivery, Vendor Management, Call Centers, BPO, Management and more. Pradeep Roy has 2 emails on RocketReach.
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