Pradeep Kumar Email
Customer Service Manager @ Revcord
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Pradeep Kumar Location
- India
Pradeep Kumar Work
- 2019 -now Customer Service Manager @
- 2016 -2019 TSM @
- 2014 -2016 Quality Engineer @
Pradeep Kumar Education
- Shanmugha Arts, Science, Technology and Research Academy
Bachelor's degree (Information Technology)
2004-2008 - Alagappa University
Bachelor's degree (Public Administration)
Pradeep Kumar Skills
- Customer Service Management
- Service Delivery Management
- Manufacturing Operations Management
- Customer Experience
- Customer Success
- Upselling
- Problem Solving
- Customer Satisfaction
- Customer Interaction
- Team Management
- Operations Management
- Customer Service Operations
- IT Operations
- Telecommunications Systems
- Customer Relationship Management (CRM)
- Customer Support
- Quality Management
- Audio Engineering
- Telephony
- Service Delivery
- Analytical Skills
- Customer Service
- Kayako
- Zoho Desk
- Telecommunications
- CTI
- Audio Recording
- Voice over IP (VoIP)
- Technical Support
- SQL
- Phone System Administration
- Analog Recording
- Digital Signal Processing
- Radio Communication
- voip recording
- Recorder
- VoIP protocols SIP
- Real-Time Transport Protocol (RTP)
- Signal Processing
- Session Initiation Protocol (SIP)
- Call Logging
- Radio
- Digital Recording
- User Datagram Protocol (UDP)
- Data Recovery
Pradeep Kumar Summary
- Pradeep Kumar, based in India, is currently a Customer Service Manager at Revcord. Pradeep Kumar brings experience from previous roles at Revcord. Pradeep Kumar holds a 2004 - 2008 Bachelor's degree in Information Technology @ Shanmugha Arts, Science, Technology and Research Academy. With a robust skill set that includes Customer Service Management, Service Delivery Management, Manufacturing Operations Management, Customer Experience, Customer Success and more. Pradeep Kumar has 2 emails on RocketReach.
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