Postmetria Information

POSTMETRIA – Plataforma de CX Monetization Analytics com NPS interpretado por I.A. Somos um SaaS voltado à Experiência do Consumidor (CXaaS) que identifica oportunidades de monetização na jornada da experiência desses clientes com a sua marca. Nossa solução centraliza e interpreta em escala toda a interação multicanal (canais de SAC com dados descritivos, qualitativos e espontâneos, a ex. whatsapp, bot, e-mail, redes sociais, reviews de e-commerce, Google Places, Reclame Aqui e muitos outros, como speech to text de gravações telefônicas, envio multicanal de pesquisa e QrCode...). Além disso, nossa I.A. proprietária interpreta os temas e graus de dores dos consumidores em conversas multicanais, ativando a métrica Spontaneous NPS (sNPS) que evolui o Net Promoter Score convencional.

Website	http://www.postmetria.com.br
Revenue	$3 million
Employees	12 (8 on RocketReach)
Founded	2015
Address	Rua Félix da Cunha, 751. Sala 206, Porto Alegre, Rio Grande do Sul 90000-000, BR
Phone	+55 51 3517-8575
Technologies	JavaScript , HTML , PHP +41 more (view full list)
Industry	Business Services, IT Services and IT Consulting, Big Data, Data and Analytics, Market Research, Design, Social Network, Internet Services
Keywords	Customer Experience Analytics, Customer Feedback Analysis, Customer Success, Cx Optimization, Cx Management, Customer Journey Analytics, Business Intelligence, Voice Of Customer, Data Driven Decisions, Customer Insights, Customer Satisfaction, Big Data Analytics, Ai Powered Analytics, Predictive Analytics, Business Analytics, Marketing Analytics, Sales Analytics
Competitors	SIMPLIFY Analytics, MetrixLab, Tableau, Looker, Qlik, Domo, Sisense, Microsoft, SAP, IBM +44 more (view full list)
SIC	SIC Code 87 Companies, SIC Code 873 Companies
NAICS	NAICS Code 54191 Companies, NAICS Code 541910 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies, NAICS Code 5419 Companies