Pooja Lamba Email & Phone Number
International Business Director
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Pooja Lamba Location
- Gurugram, HR, IN
Pooja Lamba Work
- VP, BT Group | Board Member – India GCC | Sponsor: Digital, DE and I, CSR | Award-Winning Change Leader @ (November 2021 - Present)
- Director CTIO, Tooling Solutions, India LT Board - Global, Technology, TechWomen, CSR @ (March 2017 - November 2021)
- Associate Director, Engineering (Global IT Managed Services Tooling) and TSO Site Head @ (September 2011 - March 2017)
- Senior Manager, AMEA Mobilisation and Transition - Systems, Ops and Service Mgt @ (September 2011 - March 2015)
- International Business Director @ BT Group International (January 2021 - Present)
- Vice President Information Technology @ BT Group, CTIO Division (January 2017 - January 2021)
- Platform Director @ BT Group, Platform & Technology (January 2011 - January 2017)
- Senior Manager – Production Support Management – IT Operations, Global NOC and Desks @ (September 2007 - August 2011)
- Senior Manager Information Technology Operations @ Colt Technologies (Colt Telecom) (January 2007 - January 2011)
- Deputy Manager - Network Operation Center and IT Help-Desk @ (March 2005 - September 2007)
- Operations Services Manager @ Navisite Inc. (US/India) (January 2005 - January 2007)
- Joined Sr. Tech Support Mentor – HP and Compaq, Promoted as Technology Leader @ (October 2003 - March 2005)
- Senior Technical Support Specialist @ Vcustomer India (HP/Compaq) (January 2003 - January 2005)
- Technical Consultant @ Daksh for Hewlett Packard (January 2002 - January 2003)
- Technical Consultant – IT Services and Support @ (January 2001 - January 2003)
Pooja Lamba Education
- Industry Certifications
ITIL Expert (CITP, Prince 2 Practitioner, BS25999/ISO Lead Auditor, Six Sigma, MCSE, CCNA, A+, IT Certifications)
2005-2013 - Symbiosis Institute of Management Studies
MBA (Operations)
2003-2005 - Guru Gobind Singh Indraprastha University
BCA (Information Technology)
2000-2003 - Adarsh Public School
Grade: Topper of the Batch
- Indraprastha Gas Limited
Bachelor of Computer Applications
- Symbiosis
Master of Business Administration (Geometry/Geometric Analysis)
Pooja Lamba Skills
- Data Center
- IT Service Management
- ITIL
- Process Improvement
- Adaptation
- Vendor Management
- Sla
- Stakeholder Management
- Leadership
- PRINCE2
- Service Delivery
- Servers
- Telecommunications
- Team Management
- Management
- Service Management
- Change Management
- Six Sigma
- Open Source Software
- Outsourcing
- 100% Financing
- Account Budget Management
- Analytical Skills
- Artificial Intelligence (AI)
- Business Process Improvement
- CRM
- Cisco-Certified Design Associate (CCDA)
- Cloud Automation
- Cloud Strategy
- Coaching
- Communication
- Cost Engineering
- Creativity and Innovation
- Cross-Organization Collaboration
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Digital Inclusion
- Directors
- Educational Leadership
- GCCS
- Global IT Operations
- Global Teams
- High Performance Computing (HPC)
- ISO 27001 Lead Auditor
- IT Benchmarking
- IT Outsourcing
- IT Programme Delivery
- IT Transformation
- Information Technology
- Infrastructure
- Microsoft Azure
- Mobilization
- Network Operations Center (NOC)
- OS&E
- OSS/BSS Lifecycle Management
- Organizational Leadership
- P & L Oversight
- Pre-Sales Consultant
- Problem Solving
- Production Optimisation
- Program Management
- Programme Delivery
- Project Delivery
- Project Management
- Recognition Programs
- Restructuring
- Revenue & Profit Growth
- Service Design
- Service Desk
- Service Operations
- Service-Level Agreements (SLA)
- Stakeholder Relations
- Strategic Leadership
- System Consolidation
- System Deployment
- Team Leadership
- Teamwork
- Technical Support
- Technology Consulting
- Technology Enabled Business Transformation
- Technology Platforms
- Training
- Transition Management
- Value Creation
- Customer Relationship Management Crm
- Project Managers
- Programmes
- Strategic Planning
- Pre Sales Consultant
- Managed Services
- Microsoft Excel
- SQL
- Service Level Agreements Sla
- Services
- Customer Relationship Management
- Service Level Agreements
Pooja Lamba Summary
- Pooja Lamba, based in Gurugram, HR, IN, is currently a International Business Director at BT Group International. Pooja Lamba brings experience from previous roles at BT. Pooja Lamba holds a 2005 - 2013 ITIL Expert in CITP, Prince 2 Practitioner, BS25999/ISO Lead Auditor, Six Sigma, MCSE, CCNA, A+, IT Certifications @ Industry Certifications. With a robust skill set that includes Data Center, IT Service Management, ITIL, Process Improvement, Adaptation and more. Pooja Lamba has 4 emails and 1 mobile phone numbers on RocketReach.
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