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Polly Benedict Location
Chicago, IL, US
Polly Benedict Work
Director, Customer Service @ (September 2018 - Present)
Manager, Customer Service @ (January 2013 - September 2018)
Customer Relations Manager @ (October 2011 - December 2012)
Volunteer @ Bravehearts Therapeutic Riding & Educational Center (April 2010 - July 2010)
Project Manager @ Mdti (January 2004 - January 2008)
Director, Customer Care Training and Development @ (January 2003 - January 2004)
Director, Customer Service @ (January 1999 - January 2003)
Business Analyst @ (January 1997 - January 1999)
Field Trainer, Call Center Manager @ (January 1991 - January 1997)
Polly Benedict Education
Regis University
Bachelor of Science (Business Administration)
2004
Polly Benedict Skills
Team Performance
Escalation Resolution
Customer Success
Post-Sales
Service Orders
Business Metrics
Supply Chain Operations
Executive Leadership
Business Initiatives
Customer Experience
Team Management
Mergers & Acquisitions (M&A)
Inside Sales Management
Sales Processes
Customer Service Management
Customer Relationship Management (CRM)
KPI Implementation
Team Leadership
Customer Support
Integration
Strategy
Business Process
Account Management
Sales
Sales Management
Customer Satisfaction
CRM
Sales Operations
B2B
Forecasting
Strategic Planning
Change Management
Operations Management
Project Management
Product Management
P&L Management
Key Account Management
Distribution Center Operations
Business-to-Business (B2B)
Selling
Salesforce.com
Cross-functional Team Leadership
Leadership
Customer Service
Negotiation
Training
Process Improvement
New Business Development
Best Practices
Polly Benedict Summary
Polly Benedict, based in Chicago, IL, US, is currently a Director, Customer Service at Ohio Medical. Polly Benedict brings experience from previous roles at Otometrics, Jessup Manufacturing Company, Bravehearts Therapeutic Riding & Educational Center and Mdti. Polly Benedict holds a Bachelor of Science in Business Administration @ Regis University. With a robust skill set that includes Team Performance, Escalation Resolution, Customer Success, Post-Sales, Service Orders and more. Polly Benedict has 1 emails and 1 mobile phone numbers on RocketReach.
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