AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Voice Portal is a Web based and speech enabled interactive voice response system that can accept both traditional DTMF touch tone inputs and prerecorded audio files for output, and VoiceXML2.0 compliant speech applications to guide callers through call flows.
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Genesys PureEngage is built to deliver world-class digital and voice experiences across marketing, sales and customer service for all size enterprises.
Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.
Oracle Designer is a Computer-Aided Software Engineering (CASE) technology for modeling, designing and generating applications that are based on Oracle products
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