Plum Heating and Cooling Information

"Plum is the only business I've worked for that is continually improving and the only one that delivers what it aspires to; if we want to improve customer service, we all work on how to achieve that, if we want to provide better quality installation, we find the best plumbers." Stephen says technology has also changed the face of business in the time he's been with the business. "This is the first environment I've worked in with a strong social media presence - it means our customers can evaluate your work at any time, so there's always the onus to deliver 100%." "It used to be the case that you were evaluated once a year by your boss, but now it's every day by the customers, which is great for a self motivated team like ours." Always on hand to assist new and existing heating and cooling customers, Stephen is based at the Plum showroom on Wallace Avenue, Point Cook.