J.Lodge first opened its doors in 1999 and has become the recognized leader in the science of contact center monitoring and analysis. Our company is dedicated to providing careers for Americans with disabilities, providing work at home opportunities throughout the United States. Our Quality Analysts are college educated, business experienced professionals who are ready to provide you with world class customer service. This employee model has been the backbone of our success and is what differentiates J.Lodge from both in-house and outsourced QA programs.
Our company offers a unique blend of flexibility, professionalism and experience to our clients.
Our model offers our customers a highly educated and experienced call center analyst at prices that rival offshore providers. Our employee model consists of individuals who:
1) Have an average of 4+ years of post secondary education
2) Have an average of 15+ years of Business Experience
3) Are Experienced and Trained in Your Industry
4) Are Dedicated Solely to your Account
5) Are Certified to Your Standards
This expertise allows us to deliver an array of services that help you reduce costs and increase revenue while improving your customer retention in areas such as:
- Remote Call Monitoring
- Managed Voice Analytics
- Compliance Monitoring & Control
- Spanish Language Monitoring
- Inbound and Outbound Calls
- Chat and Email Monitoring
- Customer Satisfaction Surveys
- Quality Management
- Virtual Team Management
- Back Office Support
QA InfoTech Software Services Private Limited is among the world’s leading providers of Independent Software Quality Assurance & Testing services, specializing in providing high-quality unbiased testing services to organizations across USA & UK including many Fortune 500 companies.
We are CMMi Level III and ISO 9001: 2015, ISO 20000-1:2011, ISO 27001:2013 Certified Company. We have been ranked amongst the 100 Best Companies to work for in 2010 and 2011 & 50 Best Companies to work for in 2012 , Top 50 Best IT & IT-BMP organizations to work for in India in 2014, Best Companies to work for in IT & ITeS 2016 and a certified Great Place to Work 2017-18.
The organization has grown leaps and bounds since its inception in 2003 with its headquarters in Noida, India and operations in Bangalore and the US as well, with a team of 1400+ Quality Engineers and domain experts. The gamut of services that we offer include: Functional, #Performance/Load testing, Test Automation, #Accessibility , Usability , #Mobile App Testing, Courseware & Content Testing, Data Sciences & Analytics, Security, Translation & Localization/ Globalization Testing.
With our expertise of more than a decade and engagement with innovation as well, we are considered as "Thought Leaders" in Test Automation & Performance Testing using open source technologies like JMeter, Selenium, etc., by providing customized solutions to our partners. Our niche lies in the domain of Accessibility testing as well, wherein we deploy an approach of paired testing- an amalgamated effort by our visually impaired and sighted engineers to test software products for accessibility in order to provide a realistic feedback. Follow us: @QAInfoTech or Reach out to us at: sales@qainfotech.com Or visit us at: www.qainfotech.com
Automate your e2e tests without the time-consuming drudgery of test maintenance. Rainforest blends AI-assisted testing with QA expertise to help your SaaS startup ship with speed and confidence.
Rainforest QA is a Y Combinator company and has raised more than $50 million from top investors. We’re fully remote, with our team distributed around the globe.
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