Pj Chen Email
Senior Director of Operations, Japan and Rest of APAC @ TP
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Pj Chen Location
- Guangzhou, Guangdong Province, CN
Pj Chen Work
- Senior Director of Operations, Japan and Rest of APAC @ (January 2024 - Present)
- Senior Director, Global LSS MBB and Operational Excellence @ (September 2022 - January 2024)
- APAC Senior Director Process Excellence @ (April 2022 - August 2022)
- APAC Director Process Excellence (Contact Center) @ (September 2019 - March 2022)
- Manager Business Process Reengineering (F and A Backoffice) @ (December 2017 - August 2019)
- Quality Assurance Manager (Contact Center) @ (March 2017 - December 2017)
- APAC Transition and Transformation Manager (F and A Backoffice) @ (May 2010 - February 2017)
- HR process analyst (HR Backoffice) @ (March 2009 - April 2010)
- Customer Support Specialist (Contact Center) @ (July 2008 - March 2009)
Pj Chen Skills
- Business Process Management
- COPC 7.0
- Customer Experience
- Lean Six Sigma
- PMP
- Quality Assurance
Pj Chen Summary
- Pj Chen, based in Guangzhou, Guangdong Province, CN, is currently a Senior Director of Operations, Japan and Rest of APAC at Teleperformance. Pj Chen brings experience from previous roles at Teleperformance and McDonald's. With a robust skill set that includes Business Process Management, COPC 7.0, Customer Experience, Lean Six Sigma, PMP and more. Pj Chen has 1 emails on RocketReach.
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