Pitbot Information

Pitbot is the casino-native AI platform for player support - built for iGaming operators who need enterprise-grade automation without an enterprise team or budget. Generic support bots don't understand gambling. Pitbot does. It resolves player questions across email, live chat, Telegram and SMS, in multiple languages, around the clock - while keeping a human in the loop wherever compliance and player safety demand it. Sensitive cases (responsible gambling, payouts, fairness, regulatory) are recognised and escalated, never left to a black box. Pitbot works from the full player record, every conversation is informed by real context - and that same data powers engagement: segments, campaigns and lifecycle messaging that keep players coming back. Support and retention, one platform, one player view. Right-sized for growing operators and fast to deploy, Pitbot gives smaller iGaming teams the AI support and player engagement once reserved for the biggest names.