Pingdelivery Information

Pingdelivery allows to embed custom last-mile logistics functionality into any business whether it is e-commerce, local retail, food or grocery vertical, laundry or next Uber-like delivery start-up. We provide an army of scored and trained delivery agents, while our clients concentrate on their core competencies. E-commerce players and various start-ups identified last-mile as a key differentiator. Last-mile delivery has become part of their brands and plays an important role in customer experience. That's why such companies are not satisfied with average delivery services. They need full control of delivery teams and set high standards of execution. Functionality of scheduled or on-demand deliveries, call centers, warehouses, fulfilment services can be combined into processes of any level of complexity and seamlessly integrated with client’s information infrastructure. Customization and integration allow our clients to provide high-quality delivery services and a great customer experience with minimum effort. Unlike black-box solutions from classic vendors, we provide a transparent product, which can be customized and adjusted to our clients'​ processes and needs, so they can evaluate performance efficiently. Our product can be seamlessly integrated with our clients'​ IT framework through API, web hooks, widgets and SDKs for end-customer mobile or web applications. We allow utilization of our delivery resources through a single simple interface. We have a streamlined on-boarding process for new agents, which includes interviews, security checks and online training. Furthermore, we provide incentives for our delivery agents to train newcomers. We believe local entrepreneurs are more familiar with local business customs and can provide better management, hire the right people and motivate the workforce. Local agents are entrenched in the local market and have more ownership of processes. Working with local agents also allows us to offer more services, like warehousing, sales verification, order fulfillment and cash collection.