Pierre Sanchez Email
Head of Customer Care - Outsourcing @ HomeExchange
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Pierre Sanchez Location
- Nantes, FR
Pierre Sanchez Work
- Head of Customer Care - Outsourcing @ (June 2025 - Present)
- Senior Product Manager @ (October 2023 - July 2024)
- Operational Efficiency Director @ (April 2021 - May 2023)
- Global Customer Support and Financial Aid Director @ (April 2020 - March 2021)
- Global Customer Support Director @ (January 2019 - April 2020)
- Student Success Manager @ (July 2017 - December 2018)
- Software Consultant @ (November 2016 - July 2017)
- Project Manager @ (November 2015 - August 2016)
- Operations Manager @ ZipJet (November 2014 - November 2015)
- Jr Project Manager @ (November 2011 - October 2014)
- Assistant to the Head of Customer Care (internship) @ (January 2011 - July 2011)
- Marketing assistant (internship) @ Sextant Properties (May 2010 - August 2010)
- Marketing and sales assistant (internship) @ Alliance 47 (May 2009 - July 2009)
Pierre Sanchez Education
- NUMA
Management Fundamentals: level-up your management
2022-2023 - Université de Poitiers
Master's degree (Langues étrangères appliquées)
2007-2011
Pierre Sanchez Skills
- Product Discovery
- Allemand
- Amélioration des processus
- Analyse de données stratégiques
- Analyse des données
- Analyse financière
- Anglais
- Ateliers
- Automatisation des processus
- Compétences analytiques
- Compétences de supervision
- Confluence
- Customer Service
- Documentation
- Détection des fraudes
- Efficacité des processus
- English
- Expérience utilisateur (UX)
- Feuilles de route stratégiques
- Formation
- Français
- French
- Gantt
- Gantt Project
- German
- Gestion de la performance
- Gestion de projet
- Gestion d’équipe
- Gooddata
- Intercom
- JIRA
- Jira Service Desk
- Leadership d’équipe
- Logiciel de productivité Notion
- Logiciel en tant que Service (SaaS)
- Management
- Motivation des équipes
- Newvoicemedia
- Periscope
- Process maps
- Process-driven
- Product Management
- Product Road Mapping
- Project Communications
- Project Management
- Projets de migration
- Présentation client
- RASCI
- Reporting de performances
- Résolution de problèmes
- Rétention de la clientèle
- SQL
- Salesforce.com
- Scaling
- Service client
- Stratégie d’entreprise
- Stratégie produit
- Stratégies de croissance
- Translation
- Zapier
- Zendesk
- miro
- Établissement du budget
Pierre Sanchez Summary
- Pierre Sanchez, based in Nantes, FR, is currently a Head of Customer Care - Outsourcing at HomeExchange. Pierre Sanchez brings experience from previous roles at OpenClassrooms. Pierre Sanchez holds a 2022 - 2023 Management Fundamentals: level-up your management @ NUMA. With a robust skill set that includes Product Discovery, Allemand, Amélioration des processus, Analyse de données stratégiques, Analyse des données and more. Pierre Sanchez has 2 emails on RocketReach.
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