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Pierce Volkman Location
Kirkland, WA, US
Pierce Volkman Work
Customer Care Program Manager @ (October 2024 - Present)
Director of Customer Care @ (August 2022 - October 2024)
Head Of Customer Care @ (August 2021 - March 2022)
Support Manager @ Baratza (January 2017 - August 2021)
Customer Support Specialist @ Baratza (January 2011 - January 2017)
Pierce Volkman Education
University of Washington
Bachelor's degree (Finance, Economics)
2015-2017
Pierce Volkman Skills
Technical Support
Customer Support
IT Service Management
Workforce Management
Customer Service Management
Applied AI
Business Process Improvement
Continuous Process Improvement
Cross-functional Collaborations
Customer Experience
Customer Success
Process Automation
Program Management
Prompt Engineering
Python (Programming Language)
Team Leadership
Voice of the Customer
Pierce Volkman Summary
Pierce Volkman, based in Kirkland, WA, US, is currently a Customer Care Program Manager at Deako. Pierce Volkman brings experience from previous roles at Deako, Breville | Sage and Baratza. Pierce Volkman holds a 2015 - 2017 Bachelor's degree in Finance, Economics @ University of Washington. With a robust skill set that includes Technical Support, Customer Support, IT Service Management, Workforce Management, Customer Service Management and more. Pierce Volkman has 1 emails and 2 mobile phone numbers on RocketReach.
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