Phumla Tshabalala's Location
Johannesburg, GP, ZA
Phumla Tshabalala's Work
- Director of Operations @ Webhelp
- Chief Operations Officer @ Fundi SA
- Managing Executive: Lending and Education Business Solutions @ Fundi SA
- Head: Client and Intermediary Service Interactions @ Momentum
- Managing Executive: Contact Centres @ Innovation Group
- Sales and Services Senior Manager @ HomeChoice Holdings Limited
- Head: Contact Centre Operations @ Absa Group
- Associate Vice President @ aegis bpo
Phumla Tshabalala's Skills
- Call Centers
- Business Analysis
- Change Management
- Contact Centers
- BPO
- Management
- Performance Management
- Customer Experience
- Operations Management
- Outsourcing
Phumla Tshabalala's Summary
Phumla Tshabalala, based in Johannesburg, GP, ZA, is currently a Director of Operations at Webhelp, bringing experience from previous roles at Fundi SA, Momentum and Innovation Group. With a robust skill set that includes Call Centers, Business Analysis, Change Management, Contact Centers, BPO and more, Phumla Tshabalala contributes valuable insights to the industry. Phumla Tshabalala has 2 emails on RocketReach.
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