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Phoebe Else Location
Brighton, GB
Phoebe Else Work
Head of Global Operations @ (October 2023 - Present)
Global Delivery Manager @ (June 2022 - October 2023)
Delivery Manager, Europe and APAC @ (July 2019 - June 2022)
Director Client Services EMEA, ICE Data Services @ (March 2017 - January 2018)
Head of Client Services Real Time Feeds and Desktops EMEA @ (September 2011 - March 2017)
Manager Pre-Sales and Client Relationship Management EMEA, Trading Solutions @ (June 2009 - August 2011)
Phoebe Else Education
University of Essex
Bachelor's Degree (Literature)
Phoebe Else Skills
Best Practice
CRM
Change Management
Client Engagement
Client Experience Analysis
Client Onboarding
Client Relationship Management
Client Relationships Strengthening
Client Retention
Client Services
Cost Control
Cost Management
Cross Functional Team Building
Customer Experience
Customer Service
Data Management
Financial Markets
Incident Management
Leadership
Management
Market Data
Market Research
Market Research Operations
Mentoring
Metrics Reporting
Onboarding
People Management
Problem Resolution
Process Design
Process Improvement
Programme Management
Programme Support
Project Delivery
Project Management
Requirements Gathering
Revenue Retention
SLA Management
Sample Feasibility
Staff Coaching
Staff Engagement
Strategic Planning
Supplier Management
Supplier Negotiation
Team Building
Team Development
Team Management
Technical Account Management
Vendor Management
Business Analysis
Trading
Equities
Electronic Trading
Reference Data
Microsoft Excel
PRINCE2
Cross Functional Team
Client Relationships
SQL
Sales
Troubleshooting
Research
Marketing
Technical Account
Public Speaking
Phoebe Else Summary
Phoebe Else, based in Brighton, GB, is currently a Head of Global Operations at System1. Phoebe Else brings experience from previous roles at System1, Intercontinental Exchange and Interactive Data Real Time Services, Inc.. Phoebe Else holds a Bachelor's Degree in Literature @ University of Essex. With a robust skill set that includes Best Practice, CRM, Change Management, Client Engagement, Client Experience Analysis and more.
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