Phillipa Dobbin Email
General Manager Operations @ Selectus Group
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Phillipa Dobbin Location
- Sydney, NSW, AU
Phillipa Dobbin Work
- General Manager Operations @ (July 2021 - Present)
- Head of Customer Service Operations @ (July 2019 - April 2021)
- Head of Customer Care @ (August 2015 - November 2018)
- Site Director @ (September 2014 - August 2015)
- General Manager, Transformation Implementation @ (July 2013 - August 2014)
- General Manager, People Capability @ (January 2012 - June 2013)
- General Manager, Telstra Business @ (September 2010 - December 2011)
- General Manager, Channel Development @ (March 2008 - July 2010)
- Operations Manager, Telstra Business Contact Centres @ (July 2006 - March 2008)
Phillipa Dobbin Education
- Australian Institute of Company Directors
(Business Administration, Management)
2019-2019 -
(Accounting, Finance)
- La Trobe University
Bachelor of Science
Phillipa Dobbin Skills
- Strategy
- Continuous Improvement
- Operations Management
- Change Management
- Outsourcing
- Management
- Leadership
- Telecommunications
- Team Management
- Recruiting
- Sales Operations
- Business Transformation
- Project Planning
- Call Centers
- Contract Negotiation
- Budgets
- Sourcing
- Negotiation
- Program Management
- Strategic Partnerships
- Strategic Planning
- Business Strategy
- Project Management
- Public Speaking
- Customer Experience
- Contact Centers
- Analysis
- Forecasting
- Business Process Improvement
- Customer Satisfaction
- Coaching
- Offshore Operations
- P&l Management
- Budget Management
- Performance Management
- Vendor Management
- Finance
- Retail Banking
- Call Centres
- Thought Leadership
- Employee Engagement
- Employee Relations
- Stakeholder Management
- Culture Transformation
- Governance
- Risk and Compliance
- Overseas Development/International Experience
- Coaching and Mentoring
- Financial Risk Management
- Business Training and Development
- Analytics Leadership
Phillipa Dobbin Summary
- Phillipa Dobbin, based in Sydney, NSW, AU, is currently a General Manager Operations at The Selectus Group. Phillipa Dobbin brings experience from previous roles at Pepper Financial Services Group, Westpac and Telstra. Phillipa Dobbin holds a 2019 - 2019 Australian Institute of Company Directors. With a robust skill set that includes Strategy, Continuous Improvement, Operations Management, Change Management, Outsourcing and more. Phillipa Dobbin has 1 emails on RocketReach.
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