Phillipa Dobbin Email
General Manager Operations @ Selectus Group
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Phillipa Dobbin Location
- Sydney, NSW, AU
Phillipa Dobbin Work
- 2021 - now General Manager Operations @
- 2019 - 2021 Head of Customer Service Operations @
- 2015 - 2018 Head of Customer Care @
- 2014 - 2015 Site Director @
- 2013 - 2014 General Manager, Transformation Implementation @
- 2012 - 2013 General Manager, People Capability @
- 2010 - 2011 General Manager, Telstra Business @
- 2008 - 2010 General Manager, Channel Development @
- 2006 - 2008 Operations Manager, Telstra Business Contact Centres @
Phillipa Dobbin Education
- Australian Institute of Company Directors
(Business Administration, Management)
2019 - 2019 - null
(Accounting, Finance)
- La Trobe University
Bachelor of Science
Phillipa Dobbin Skills
- Strategy
- Continuous Improvement
- Operations Management
- Change Management
- Outsourcing
- Management
- Leadership
- Telecommunications
- Team Management
- Recruiting
- Sales Operations
- Business Transformation
- Project Planning
- Call Centers
- Contract Negotiation
- Budgets
- Sourcing
- Negotiation
- Program Management
- Strategic Partnerships
- Strategic Planning
- Business Strategy
- Project Management
- Public Speaking
- Customer Experience
- Contact Centers
- Analysis
- Forecasting
- Business Process Improvement
- Customer Satisfaction
- Coaching
- Offshore Operations
- P&l Management
- Budget Management
- Performance Management
- Vendor Management
- Finance
- Retail Banking
- Call Centres
- Thought Leadership
- Employee Engagement
- Employee Relations
- Stakeholder Management
- Culture Transformation
- Governance
- Risk and Compliance
- Overseas Development/International Experience
- Coaching and Mentoring
- Financial Risk Management
- Business Training and Development
- Analytics Leadership
Phillipa Dobbin Summary
- Phillipa Dobbin, based in Sydney, NSW, AU, is currently a General Manager Operations at The Selectus Group. Phillipa Dobbin brings experience from previous roles at Pepper Financial Services Group, Westpac and Telstra. Phillipa Dobbin holds a 2019 - 2019 Australian Institute of Company Directors. With a robust skill set that includes Strategy, Continuous Improvement, Operations Management, Change Management, Outsourcing and more. Phillipa Dobbin has 1 emails on RocketReach.
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